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Account Executive

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Commusoft

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Chicago

AI generated summary

  • You have 2+ years in B2B sales, strong communication skills, high work ethic, attention to detail, technical savvy, and a drive to learn product features for customer success.
  • You will manage leads, conduct online product demos, guide prospects through the sales process, answer questions, handle objections, and uncover client needs to close deals effectively.

Requirements

  • You have at least 2 years experience working in a B2B Account Executive role. SaaS experience is ideal, however we’ll consider other industries as long as it’s B2B.
  • You can handle a high workload whilst maintaining professionalism and focus.
  • You have exquisite communication skills over the phone, via email or any other messaging platform that might be used.
  • You have a strong work ethic and a desire to be the best at what you do.
  • You are inquisitive, curious and eager to learn. You understand that product knowledge is key to success.
  • You are highly organised, have an incredible attention to detail and have a passion for new and exciting technology.
  • You believe in your selling ability and you can handle objections over the phone and in person well.
  • You are technically savvy and inquisitive: our product is evolving.
  • You can learn, use and understand all the product’s features so that our customers can get the best from our software.

Responsibilities

  • You’ll be responsible for building and managing your deal pipeline with outbound and inbound leads, by utilizing our existing database of contacts but also through cold outreach, via LinkedIn, email or phone.
  • You’ll be responsible for carrying out product demos with potential clients and showcasing the benefits of our multiple products and services through mostly online product demonstrations.
  • You’ll be responsible for guiding prospects through our sales process, easily answering everything from straightforward to very technical questions, whilst handling objections along the way, with the ultimate objective of closing the deal.
  • You’ll proficiently conduct ‘discovery’, with an ability to uncover pain points, needs and challenges where necessary.
  • You’ll showcase your expertise in this competitive landscape, knowing how and why Commusoft stands out from our closest competitors.

FAQs

What is the base salary for the Account Executive position?

The base salary for the Account Executive position is $65,000 plus uncapped commission, with the potential to earn an additional 30% or more in on-target earnings (OTE).

What type of experience is required for this role?

Candidates should have at least 2 years of experience working in a B2B Account Executive role, with SaaS experience being ideal but not mandatory.

What benefits are included in the compensation package?

The compensation package includes gym membership contribution, healthcare, dental and vision insurance, 20 days of PTO plus 11 US national holidays, 5 paid sick days, a holiday buy-in scheme, a Simple IRA equivalent to a 401K, and more.

Will I need to come to the office every day?

The role follows a hybrid working model, requiring a minimum of 8 days a month in the office. However, you can come in more often if you prefer. Please note that for the first month, you will be required to come in full-time from 8 AM to 5 PM.

What are the main responsibilities of the Account Executive?

Responsibilities include building and managing your deal pipeline, conducting product demos, guiding prospects through the sales process, uncovering customer pain points, and showcasing how Commusoft stands out from competitors.

Is there a structured onboarding or training program?

Yes, there is a focus on continuous training with access to conferences to help you enhance your skills and product knowledge.

What is the company culture like at Commusoft?

Commusoft has a culture-add mindset focusing on diversity, inclusion, and belonging. The team is diverse, and the company promotes positive relationships with clients and dedicated support.

How does the company support personal development?

The company places great emphasis on continuous training, offering opportunities to gain knowledge and skills, as well as access to conferences for further professional development.

What types of companies does Commusoft target?

Commusoft targets both residential and commercial service providers within the field service software market.

What qualities are required to be successful in this role?

Successful candidates should have excellent communication skills, a strong work ethic, high organizational skills, attention to detail, curiosity, and a technical aptitude to learn and use the product effectively.

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Commusoft

Commusoft’s mission is to educate and empower field service companies to provide world-class customer journeys.

Technology
Industry
51-200
Employees
2006
Founded Year

Mission & Purpose

Commusoft is an online software system designed for the field service industry with a keen focus on plumbers, heating engineers, renewable engineers, electricians, oil technicians, and builders. It is a web-based and mobile application for both small and large companies (200+ engineers). Commusoft provides companies with the tools to improve their business across 6 areas: - Job Planning and Scheduling - Mobile Workforce Management - Customer Communication - Job Costing & Stock - Finances - Reporting In order to grow your business, Commusoft offers a wide range of features, including: - Customer Database - Service Reminders - Job Management - Estimates/Quotations - Engineer Diaries - Industry-standard certificates (with digital signature capture) - Parts and Supplier Management - Invoicing and Payment Tracking - Purchase Order and Supplier Invoice Management - Real-Time Vehicle Tracking - Intelligent Scheduling - Job Costing - Financial and Business Reporting - Accounting Package Integrations (Sage, QuickBooks, Xero, FreeAgent etc.) - Online Portals (for requesting jobs, invoices, estimates, tracking engineers, and after-sales care) - Mobile Access on iPhone, iPad, and Android Devices With a set of native applications and web applications, Commusoft lets users control their business from anywhere, any time, with or without an internet connection.