FAQs
What is the primary role of the Account Executive in the New Verticals team?
The primary role of the Account Executive is to ensure the success of new mid-market Grocery and Retail partners on Deliveroo by guiding them through their initial 90 days on the platform, ensuring they are effectively set up and positioned for growth.
What responsibilities does the Account Executive have during the onboarding process?
The Account Executive is responsible for launching partners with accurate menus, imagery, and tagging, ensuring smooth operational setup, educating partners on best practices, and monitoring their performance to provide actionable recommendations.
What skills are required for this position?
Key skills required include experience in account management or customer success, strong project management capabilities, excellent communication skills, a commercial mindset for analyzing sales data, and the ability to work creatively in a fast-paced environment.
How does the Account Executive support partner growth post-launch?
The Account Executive monitors partner sales performance, proactively reaches out to those struggling, provides tailored recommendations, and shares marketing and operational best practices to drive engagement and reduce churn.
What kind of working environment does Deliveroo offer for this role?
Deliveroo operates in a hybrid working environment that offers flexibility between working from home and the office.
Are there any opportunities for professional growth within this role?
Yes, the role provides opportunities for developing skills in account management, project coordination, and cross-functional collaboration, as well as contributing to process improvements.
What is Deliveroo's mission?
Deliveroo's mission is to transform the way you shop and eat by connecting consumers, restaurants, shops, and riders, ultimately allowing people to buy what they want, as they want it, when and where they want it.
What benefits does Deliveroo provide to employees?
Deliveroo offers various benefits that differ by country, including healthcare, wellbeing programs, parental leave, pensions, generous annual leave, and support for charitable causes, focusing on employee welfare.
How does Deliveroo address diversity in the workplace?
Deliveroo believes in creating a diverse workplace that reflects the world we live in, and they embrace uniqueness in gender, race, sexuality, religion, and other attributes, fostering an inclusive environment where everyone can thrive.