Account Manager

Hallmark Cards

Nov 6, 2024

Applications are closed

Job
Full-time
Mid & Senior Level
Customer Relations
Sales & Business Development
Bradford

Requirements

Previous experience of Account Management and executing commercial contracts, ideally with a national retailer
Previous experience of account management across multiple channels including retail, e-commerce and across multiple seasons, would be a significant advantage.
Be comfortable working in collaboration with product development to deliver range excellence for the retailer
Great knowledge of the retail environment and how to drive compliance to importance of adhering to critical path timelines
Experience of using your excellent negotiation and influencing skills to find commercial solutions to planned and unplanned problems
To be well versed with numbers and data, naturally evident in your skilled interpretation and use when influencing your customer and stakeholders including sales, service levels, customer and market
To be a natural people person, adept at relationship management and have great communication skills which you flex to win over your customer/stakeholder base
To be calm and comfortable dealing with ambiguity with previous experience of making educated, speedy decisions with minimal, pre-calculated, adverse impact

Responsibilities

Be known as the lead go to and manage the relationship with your customer and their retail contacts.
Developing a working knowledge of your retailer’s goals and strategies to maximise opportunities, influence decision making and factor into the planning process.
Execute the commercial contract day to day whilst levering varied solutions to maximize performance and identify opportunities.
Identify, manage and deliver profitable solutions to commercial, operational and seasonal challenges.
Identifying solutions to minimise product wastage, developing recommendations to feed in to the trading and category vision, point of sale and in store sales plan.
Champion your business area and influence cross functional teams to win with the customer and deliver the plan – CDP management and in store activity (eg. field merchandising, creative, product development and finance).

FAQs

What is the location of the Account Manager position?

The position is based in Bradford, BD4 6HN, with hybrid working options available.

What are the working hours for this role?

The role is full-time.

What is the salary range for the Account Manager position?

The salary is competitive and will be discussed during the hiring process.

Is the Account Manager position permanent?

Yes, the position is a permanent, salaried role plus an annual bonus.

What qualifications are necessary for the Account Manager position?

Candidates should have previous experience in Account Management, ideally with a national retailer, and a strong understanding of retail environments and operational processes.

Are there any specific skills required for this role?

Yes, candidates should possess strong negotiation and influencing skills, be well-versed with data interpretation, and have excellent relationship management and communication skills.

How many days of holiday are offered?

The role includes 26 days of holiday plus bank holidays.

Is there an annual bonus scheme?

Yes, there is an annual bonus scheme offered as part of the compensation package.

What benefits are included besides salary?

Benefits include a health cashback scheme, pension benefit, flexible working opportunities, free onsite parking, and various cultural and lifestyle benefits aimed at promoting a positive work/life balance.

What is the reference number for this job posting?

The reference number for this job posting is REF-217 845.

Hallmark Cards

When you care enough, you can change the world.

Retail & Consumer Goods

Industry

10,001+

Employees

1910

Founded Year

Mission & Purpose

Hallmark, founded in 1910 by a teenage entrepreneur with a passion for connecting people emotionally, remains family-owned and headquartered in Kansas City, Missouri. With over 20,000 employees globally, Hallmark operates diverse businesses. Their Hallmark Global division designs and distributes greeting cards, gifts, ornaments, and gift packaging worldwide in over 30 languages and nearly 100 countries through a network of Hallmark Gold Crown stores. Crayola®, under their portfolio, sparks creativity with art materials and toys for children globally. Hallmark Media manages three cable networks and a streaming service, providing wholesome entertainment. Crown Center, their real estate arm, oversees an 85-acre campus around their headquarters. Hallmark’s ultimate mission is to foster emotional connections and make a positive impact globally through their products and entertainment offerings. For more information, visit Hallmark.com or connect on social media platforms.