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Account Manager (for Disneyland Paris)

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  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • London
    Remote

Requirements

  • Demonstrated sales experience in UK travel industry, including travel agency, online and/or tour is crucial
  • Experience of building effective relationships with both internal and external partners, both domestically and internationally
  • Experience in working in partnership with key accounts and building trust and commitment
  • Understanding of the various distribution channels in the travel industry
  • Large matrix organisation experiences preferable
  • Proven experience in key account management
  • Highly analytical and results driven with strong commercial and negotiation skills
  • Ability to optimally present both virtually and face to face
  • Ability to challenge the status-quo and bring new ideas
  • Strong organisational skills
  • Ability to work with speed and agility, manage own time but to also work and contribute to team
  • Computer literate (Word, Excel, Outlook and PowerPoint); adept in use of video conferencing tools such as Zoom
  • Strong written and spoken English for business use, with French language skills beneficial
  • Flexibility for some UK, European or international travel may be required
  • Contribution to ad-hoc projects as the business requires
  • Flexible hours may be required to meet business needs
  • Driving license required

Responsibilities

  • Achieve set objectives which support the overall strategy of Disneyland Paris in the UK
  • Effectively manage key accounts at all levels including negotiation of all commercial terms and ongoing tactical initiatives, identifying growth opportunities
  • Undertake sales visits and representation with all existing and prospective key accounts, delivering a strong productive working relationship
  • Ensure constant communication of all relevant items to key partners
  • Monitor and report sales performance by account and channel with insights into the trade partner business, the market, competitor activity etc.
  • Coordinate marketing through the Travel Industry Marketing team as appropriate to improve sales and promotion opportunities as well as return on investment
  • Scope and implement strategic sales and marketing plans with key partners
  • Undertake presentations and training opportunities with partners as required
  • Input to the planning and forecasting process for annual operating plans and revenue targets
  • Attend and support key travel industry trade events, workshops, Fam trips and training events to represent Disneyland Paris in the UK
  • Continuously develop and maintain positive relationships with internal and external partners including but not limited to, Disney Destinations International and Disneyland Paris colleagues, trade partners and relevant industry contacts

FAQs

What are the primary responsibilities of the Account Manager role?

The primary responsibilities include achieving sales objectives, managing key accounts, undertaking sales visits, coordinating marketing efforts, monitoring sales performance, implementing strategic sales and marketing plans, and representing Disneyland Paris at travel industry events.

Is travel required for this position?

Yes, extensive travel throughout the UK and to the London-based head office is required for this role.

What qualifications are required for the Account Manager position?

Required qualifications include demonstrated sales experience in the UK travel industry, experience in key account management, strong commercial and negotiation skills, and proficiency in computer applications such as Word, Excel, Outlook, and PowerPoint.

Are language skills important for this role?

Yes, strong written and spoken English for business use is essential, and French language skills are beneficial.

What perks and benefits are offered to employees?

Employees are offered 25 days of annual leave, private medical insurance, free park entry for family and friends, Disney discounts, excellent parental leave, and access to various Employee Resource Groups.

What is the company’s stance on diversity and inclusion?

The Walt Disney Company is committed to creating a diverse workforce that reflects its audiences, ensuring that all individuals feel respected and included, and providing reasonable accommodations for individuals with disabilities.

What type of work environment can I expect?

The work environment encourages collaboration and requires the ability to work with agility, managing your own time while contributing to team objectives.

Does this position require a driving license?

Yes, a driving license is required for this position.

Are there opportunities for career development and training in this role?

Yes, there are opportunities for presentations and training with partners, as well as the chance to participate in various travel industry events and workshops.

What are the working hours like for this position?

Flexible hours may be required to meet business needs, and some work may involve travel that could affect standard working hours.

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!