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Account Manager – Government

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Kpler

1mo ago

  • Job
    Full-time
    Mid Level
  • Government & Politics
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need 3+ years in account management, experience with government clients, strong commercial acumen, excellent communication skills, and fluency in English; added languages are a plus.
  • You will manage government accounts, drive renewals and upsells, build stakeholder relationships, identify expansion opportunities, collaborate with teams, maintain CRM, and represent the company at events.

Requirements

  • 3+ years of experience in account management or sales, ideally within a SaaS, DaaS, tech, or data intelligence environment.
  • Proven experience managing government or public sector clients, including familiarity with procurement processes and multi-stakeholder decision-making.
  • Strong commercial acumen with a track record of achieving or exceeding revenue targets.
  • Excellent communication and interpersonal skills, able to build trust at multiple levels of government.
  • Fluent in English (mandatory); proficiency in French, German, or Arabic is a plus.
  • Proactive, organised, and comfortable thriving in a fast-paced, high-performance environment.

Responsibilities

  • Manage a portfolio of government and public sector accounts across Europe, driving renewals and upsell opportunities to exceed individual revenue targets.
  • Build and maintain strong, long-term relationships with key stakeholders in ministries, agencies, and international institutions.
  • Understand client needs and translate them into tailored solutions that maximise the value of Kpler’s solutions.
  • Identify and pursue expansion opportunities within existing accounts through consultative and data-driven selling.
  • Collaborate with Customer Success, Marketing, and Product teams to ensure smooth delivery and client satisfaction.
  • Maintain an accurate pipeline and forecast through consistent CRM management.
  • Represent Kpler externally at relevant events, conferences, and client meetings, showcasing our expertise in data intelligence.

FAQs

What is the primary responsibility of the Account Manager – Government role?

The primary responsibility is to manage and grow a portfolio of public sector clients across Europe, focusing on renewals, upsells, and revenue growth.

What qualifications are required for this position?

Candidates should have 3+ years of experience in account management or sales, ideally in a SaaS, DaaS, tech, or data intelligence environment, along with proven experience managing government or public sector clients.

Is proficiency in any languages other than English necessary?

Fluent English is mandatory, and proficiency in French, German, or Arabic is considered a plus.

What skills are essential for success in this role?

Essential skills include strong commercial acumen, excellent communication and interpersonal skills, and the ability to build trust at various government levels.

How does Kpler approach client relationships?

Kpler emphasizes building and maintaining strong, long-term relationships with key stakeholders in ministries, agencies, and international institutions.

What tools or software will I be using for managing my portfolio?

You will be expected to maintain an accurate pipeline and forecast through consistent CRM management.

Will I be required to travel for this position?

Yes, you will represent Kpler externally at relevant events, conferences, and client meetings, which may involve travel.

What type of environment can I expect working in this role?

You can expect a proactive, organized, and fast-paced high-performance environment.

Are there opportunities for professional development in this role?

Yes, there are opportunities to collaborate with various teams (Customer Success, Marketing, and Product) which can enhance your professional growth.

How is the hiring process conducted at Kpler?

Kpler may use AI tools to assist in parts of the hiring process, but final hiring decisions are made by humans. For further details on data processing, candidates can contact Kpler.

The go-to source for global trade intelligence

Technology
Industry
501-1000
Employees
2014
Founded Year

Mission & Purpose

Kpler is a fast-growing data and analytics firm on a mission to build one platform for global trade intelligence. Imagine a world where individuals and organisations have seamless and timely access to the most comprehensive and trustworthy data and insights on commodities, energy, containerised goods, and other crucial aspects of global trade. This world is Kpler. For a decade, we've set the standard in data and analytics for global trade. Kpler has expanded impressively, multiplying its size by five in just three years. We've been profitable from the start. Proudly, our company remains primarily owned by its founders and team members. We're dedicated to crafting industry-leading products that optimize performance and efficiency. This commitment is a key reason behind our continuous growth since our first product launch. The evolution of Kpler was punctuated by strategic mergers and acquisitions. The acquisition of ClipperData (2021) and JBC Energy (2022) fortified its foothold in the commodities and data sectors. The integration of COR-e (2022) facilitated entry into the European power market. In 2023, Kpler made significant strides by acquiring the two leading ship tracking and maritime analytics providers MarineTraffic and FleetMon. Kpler now provides essential insights into the movements and activities of vessels across seas, oceans and rivers.

Benefits

  • Hybrid working environment

    Work in office spaces at central locations, sponsored co-working hubs or in a full-remote set-up.

  • WFH monthly allowance

    We provide top of the range office equipment along with a set-up budget for whatever you need. Along with a monthly allowance for electricity and wi-fi.

  • Health insurance coverage

    We offer health insurance coverage for employees to ensure you are always safe and healthy.

  • Time-off when you need it

    Global maternity, parental, medical, festivals, and compassionate leave policies aligned to the contemporary needs of the family, and individual choices.

  • Regular outings and social events

    We hold regular events (online and on-site) for staff to socialise and interact with each other in the team.