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Account Manager, InsurTech

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Expedia Group

16d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Austin

AI generated summary

  • You must have 5-7 years in enterprise account management, strong strategic thinking, relationship-building skills, and the ability to influence and drive results in a fast-paced environment.
  • You will manage strategic partnerships, address partner challenges, optimize performance tracking, facilitate collaboration across teams, and stay updated on industry developments.

Requirements

  • You have a proven track record of thinking strategically, using sound business judgment, and driving exceptional business results with a demonstrated ability to develop and execute complex strategic growth plans
  • You naturally build relationships and possess expert-level interpersonal and communication skills that allow you to rapidly earn trust and establish yourself as a trusted advisor across diverse internal and external stakeholders
  • You negotiate creatively with the ability to think both "big picture" and operate in complex details, engaging in discussions that create maximum value and sustainability for all parties while moving others toward favorable positions through compelling rationale and expertise
  • You are biased toward action with a voracious get-it-done attitude, even in the face of ambiguity
  • You excel at driving organizational change through influence rather than authority, with the ability to move stakeholders toward strategic positions by communicating compelling rationales and building consensus across diverse groups with competing priorities
  • Passion for using structure, data, and creativity to drive better decision-making
  • Executive presence with gravitas and credibility to engage confidently with C-suite leaders, and senior executives, representing the organization with professionalism and strategic insights
  • You have 5-7 years of experience in enterprise-level account management, ideally in an Insurtech or insurance environment with demonstrated expertise in account management, portfolio management, and/or management consulting
  • Focus on execution, displaying superior discipline, attention to detail, organization, time management and prioritization skills
  • Ability to operate with flexibility in a fast-paced, constantly evolving, and collaborative environment

Responsibilities

  • Own and grow a segment of our strategic partnership portfolio, serving as a trusted advisor to supply partners. Guide alignment of partner roadmaps with InsurTech priorities, and drive the successful, timely delivery of high-impact initiatives.
  • Take ownership of partner problems and challenges, leading and driving both internal and external solutions to optimize partnerships and unlock business value
  • Drive end-to-end supply partner management, including opportunity exploration, performance tracking (e.g., NPS, attach rate, claims, profitability), process optimization (SOPs, SLAs, dashboards), issue resolution (technical, regulatory, compliance), business reviews, and contract support.
  • Find opportunities to collaborate across a range of internal teams (Product, Revenue Management, Legal, Analytics, Finance, Customer Experience, and Development) in the US, Europe, and Asia
  • Seek out and share knowledge of new industry developments and shifts in the competitive landscape

FAQs

What is the role of the Account Manager in InsurTech at Expedia Group?

The Account Manager oversees a segment of the strategic partnership portfolio, drives performance, supports negotiations and execution of key initiatives, and cultivates relationships with supply partners to optimize partnerships and unlock business value.

What qualifications are required for the Account Manager position?

Candidates should have 5-7 years of experience in enterprise-level account management, ideally in an InsurTech or insurance environment, along with strong interpersonal skills, strategic thinking, and a proven track record of driving exceptional business results.

Is this position focused on B2C, B2B, or both?

The role involves managing partnerships across both B2C and B2B channels.

What kind of benefits can employees expect in this position?

Employees receive a full benefits package, including medical/dental/vision coverage, paid time off, travel perks, parental leave, and career development resources.

What is the salary range for this role?

The total cash range for this position in Seattle and Austin is $137,000.00 to $191,500.00, with the potential to increase up to $219,000.00 based on performance.

How does Expedia Group support employee development?

Expedia Group offers career development resources as part of their benefits package to help employees grow in their careers.

Is prior experience in InsurTech necessary for this role?

While not strictly necessary, prior experience in InsurTech or the insurance environment is ideal and highly preferred.

What is the culture like at Expedia Group?

Expedia Group fosters an open culture that values diversity, collaboration, and celebrating differences, with a focus on making travel accessible for everyone.

How will the Account Manager interact with other teams?

The Account Manager will collaborate across various internal teams such as Product, Revenue Management, Legal, Analytics, Finance, Customer Experience, and Development to drive partner success.

Are there opportunities for relocation within the company?

While the job listing does not specify relocation options, Expedia Group offers a range of flexible work models, which may include relocation opportunities depending on business needs and employee preferences.

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Expedia Group

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement