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Account Manager Retail SMB

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Verizon

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Virginia Beach

AI generated summary

  • You need a bachelor's degree or 4+ years of experience, 3+ years in sales/customer service, a driver's license, travel willingness, and strong people skills. Sales success in wireless is a plus.
  • You will engage SMB customers, showcase 5G solutions, generate leads, mentor retail staff, service existing accounts, and manage your sales pipeline effectively.

Requirements

  • You’ll need to have:
  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Experience in sales, marketing or customer service.
  • Valid driver's license.
  • Willingness to travel.
  • Even better if you have one or more of the following:
  • A degree - Associates or Bachelor's Degree or related certifications/college courses.
  • Outside sales experience including outbound prospecting.
  • Wireless sales experience exceeding quota.
  • Experience influencing a team to drive sales results.
  • Capability to drive positive results in a team environment.
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Responsibilities

  • You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs.
  • You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting.
  • You’ll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses.
  • Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.
  • Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  • Growing your customer base by acquiring and retaining accounts in the small business segment.
  • Utilizing solutions-based selling techniques to solve business problems for your customers.
  • Outbound sales prospecting and customer visits.
  • Servicing the needs of the existing customer base.
  • Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

FAQs

What is the job title for this position?

The job title is Account Manager Retail SMB.

What types of customers will I be interacting with?

You will be interacting with small and medium business customers.

Where will I primarily work as an Account Manager?

You will have a defined work location that includes working in-store at least five days per week, with a hybrid option available.

What sales techniques will I be using in this role?

You will utilize solutions-based selling techniques to solve business problems for your customers.

How will my performance be compensated in this role?

This is a commission-based position with a base salary, and there is unlimited opportunity to earn more through commissions based on performance.

What type of training and support does Verizon provide?

Verizon offers an in-person new hire experience, award-winning training programs, and continuous support for professional development.

How often do I need to visit clients?

You will be responsible for outbound sales prospecting and customer visits as part of your role.

Is there a requirement for travel in this position?

Yes, a valid driver's license and a willingness to travel are required for this position.

What benefits does Verizon offer to employees?

Verizon offers comprehensive benefits including medical, dental, vision, a 401(k) plan, paid time off, parental leave, tuition assistance, and various other perks.

Is experience in outside sales necessary for this role?

While outside sales experience, including outbound prospecting, is preferred, it is not explicitly required.

How many years of experience are required for this position?

You need to have three or more years of relevant experience, which can include sales, marketing, or customer service experience.

What qualifications are preferred for this role?

Even better if you have a degree, outside sales experience, wireless sales experience exceeding quota, and strong people skills for influencing and negotiating.

What is the company culture at Verizon?

Verizon emphasizes innovation, collaboration, and community, encouraging employees to share their ideas and learn from each other.

Will I have opportunities for career advancement in this role?

Yes, this hybrid outside sales role offers career pathing to larger and more complex business sales opportunities.

What does the work schedule look like for this position?

The scheduled weekly hours for this position are 40 hours.

Is Verizon an equal opportunity employer?

Yes, Verizon is an equal opportunity employer that evaluates qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

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Verizon

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.