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Account Manager Retail SMB Business Sales

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Verizon

28d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Cleveland

AI generated summary

  • You need a bachelor's degree or 4+ years of experience, 3+ years in sales or customer service, a valid driver's license, and willingness to travel. Sales experience is a plus.
  • You will engage SMB customers, showcase 5G solutions, generate new business, mentor retail sales reps, retain accounts, and utilize sales tools for pipeline management and prospecting.

Requirements

  • You’ll need to have:
  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Experience in sales, marketing or customer service.
  • Valid driver's license.
  • Willingness to travel.
  • Even better if you have one or more of the following:
  • A degree - Associates or Bachelor's Degree or related certifications/college courses.
  • Outside sales experience including outbound prospecting.
  • Wireless sales experience exceeding quota.
  • Experience influencing a team to drive sales results.
  • Capability to drive positive results in a team environment.
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Responsibilities

  • You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs.
  • You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting.
  • You’ll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses.
  • Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.
  • Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  • Growing your customer base by acquiring and retaining accounts in the small business segment.
  • Utilizing solutions-based selling techniques to solve business problems for your customers.
  • Outbound sales prospecting and customer visits.
  • Servicing the needs of the existing customer base.
  • Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

FAQs

Do we support remote work?

Yes, we do remote work but in a hybrid format, which includes working from home and a minimum of three days per week in the office as set by your manager.

What kind of customers will I be working with in this role?

You will be working with small and medium business (SMB) customers, introducing them to high-tech 5G products and services that address their unique business needs.

What experience is required for this position?

You will need a bachelor’s degree or four or more years of work experience, along with three or more years of relevant experience in sales, marketing, or customer service.

Are there any travel requirements for this job?

Yes, a valid driver's license and a willingness to travel are required for this position.

Is there a commission structure in place?

Yes, this position has a commission program that allows for unlimited earning potential based on performance.

What benefits does Verizon offer for employees?

Verizon offers comprehensive benefits including medical, dental, vision, a 401(k) plan with matching contributions, tuition assistance, paid time off, and various employee perks.

Can I apply if I don’t meet all the preferred qualifications?

Yes, you are encouraged to apply even if you don’t meet every "even better" qualification listed.

How does Verizon support employee development?

Verizon provides opportunities for career growth through training programs, industry certifications, and a focus on learning and development.

Are there specific sales methods that will be used in this role?

Yes, you will engage clients using Verizon's Velocity Selling methodology, which leverages AI and CRM tools for enhanced efficiency and productivity.

Does this position involve mentoring others?

Yes, part of the role involves partnering with and mentoring Consumer Retail Sales Representatives.

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Verizon

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Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.