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Account Manager (UK)

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Netflix

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You need 3+ years in Account Management or Sales Planning in digital media, experience with CRM/Ad Servers, knowledge of ad sales, strong communication, analytical skills, and project management abilities.
  • You will manage client relationships, coordinate campaigns, build media plans, ensure timely delivery, optimize performance, and oversee billing while collaborating with cross-functional teams.

Requirements

  • 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
  • Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
  • Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
  • Effective communication skills, including clear written communication
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
  • Proven project management skills with ability to multitask and manage requests from various stakeholders.
  • Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

Responsibilities

  • Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
  • Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
  • Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
  • Host campaign kick-off meetings and partner with client on gathering campaign launch assets
  • Partner with cross-functional teams on the production of custom creative assets
  • Work closely with Ad Operations for accurate order implementation and technical troubleshooting
  • Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
  • Provide clients with necessary campaign performance including post-campaign wrap reports
  • Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
  • Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
  • Contribute to monthly billing & invoicing process with clients and finance
  • Establish strong working relationships with client and agency partners

FAQs

What is the primary responsibility of the Account Manager at Netflix?

The primary responsibility of the Account Manager is to lead the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s), ensuring excellent client service and successful campaign performance.

How many years of experience are required for this position?

A minimum of 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, specifically focused on video advertising, is required.

What skills are essential for the Account Manager role?

Essential skills include effective communication, strong analytical and strategic thinking abilities, proven project management skills, and the ability to multitask and manage requests from various stakeholders.

Will the Account Manager be working with cross-functional teams?

Yes, the Account Manager will partner with cross-functional teams on the production of custom creative assets and collaborate closely with Ad Operations for accurate order implementation and technical troubleshooting.

Is knowledge of advertising research vendors required for this role?

Yes, familiarity with Advertising Research and Verification vendors such as Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc., is preferred.

What kind of campaign performance monitoring will the Account Manager be responsible for?

The Account Manager will oversee the delivery performance of Ad Campaigns and partner with clients on necessary campaign optimization tactics, as well as provide post-campaign wrap reports.

Does Netflix offer accommodations for candidates needing adjustments during the hiring process?

Yes, Netflix strives to host a meaningful interview experience for all candidates and provides accommodations for disabilities or other reasons upon request.

Are there opportunities for career growth in this position?

Yes, as a growing part of the Netflix Ads team, there are opportunities for advancement based on performance and contribution to the team.

What values are emphasized by Netflix in the workplace?

Inclusion and diversity are core values at Netflix, and the company is committed to creating a diverse workforce and providing equal opportunities for all candidates.

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Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.