FAQs
What is the primary role of an Accounts Receivable Operations Analyst?
The primary role involves handling billing and collections, reconciling payments and disputes, and performing high-volume communication with delinquent customers.
What qualifications are required for this position?
Candidates must be accounting graduates and have 2-3 years of experience in high-volume B2B collections, deductions/dispute experience, and must possess NetSuite experience.
Is there a specific software experience required for this role?
Yes, experience with NetSuite is a requirement for this position.
What kind of reporting responsibilities will I have?
You will be responsible for weekly and monthly reporting to your direct supervisor, as well as generating ad-hoc reports using NetSuite and Excel.
Are there specific skills needed to succeed in this role?
Yes, necessary skills include customer service and communication skills, analytical and reporting skills, strong attention to detail, and the ability to prioritize multiple responsibilities.
Will this position require night shifts?
Yes, candidates should be willing to work on a night shift.
What is the work setup for this position?
The position is hybrid, requiring 10-11 days in the office per month, with locations in Cubao or Ortigas.
What benefits are offered in this role?
Benefits include a comprehensive HMO package (medical and dental), paid time off and sick leave, a quarterly performance bonus, and employee assistance and wellness programs.
What type of company is Acquire BPO and who is their client?
Acquire BPO is a global business outsourcer partnered with RingCentral, a leading provider of cloud-unified communications and collaboration solutions.
Does Acquire BPO promote diversity and inclusion?
Yes, Acquire BPO is an equal-opportunity employer that truly values diversity and does not discriminate based on race, religion, gender, or other statuses.