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Acct Exec 3, Enterprise Direct Sales

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Comcast

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Richmond

AI generated summary

  • You need a Bachelor's degree (or equivalent experience), plus 5-7 years in a related field.
  • You will deliver sales presentations, develop leads, retain customers, maintain sales records, attend meetings, and apply knowledge of networking technologies while exercising independent judgment.

Requirements

  • Bachelor's Degree
  • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  • 5-7 Years

Responsibilities

  • Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
  • Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
  • Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
  • Maintains accurate and quality sales records and prepares sales and activity reports, as required.
  • Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
  • Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

FAQs

What is the primary role of the Acct Exec 3 in Enterprise Direct Sales?

The primary role is to sell Comcast Commercial Internet, Video, and Voice services to mid-size and large businesses, driving sales through prospecting activities and relationship cultivation.

What are the key responsibilities of this position?

Key responsibilities include creating and delivering sales presentations, developing sales territories, retaining customer relationships, maintaining sales records, attending customer meetings, and demonstrating knowledge in network design and telecommunications.

Is previous experience in sales required for this role?

Yes, candidates are expected to have 5-7 years of relevant work experience in sales or a related field.

What educational qualifications are preferred for this position?

A Bachelor's Degree is preferred, but Comcast may also consider applicants with a combination of coursework and experience or extensive related professional experience.

What kind of relationship management is expected in this role?

The role requires maintaining and building customer relationships to drive retention and ensure a superior customer experience.

Are there opportunities for professional development in this position?

Yes, employees are encouraged to own their customer interactions and are provided with resources to enhance their knowledge of products and services.

Is attendance important for this job?

Yes, regular, consistent, and punctual attendance is required, including the ability to work nights, weekends, and overtime as needed.

What skills are essential for success in this role?

Essential skills include data networking, business development, large business sales, direct selling, cold calling, and excellent customer service.

What does the compensation package include for this position?

The compensation package includes base pay, eligibility for commission for sales positions, best-in-class benefits, and options designed to support employees physically, financially, and emotionally.

Does Comcast provide equal employment opportunities?

Yes, Comcast is an equal opportunity workplace and considers all qualified applicants without regard to various protected statuses.

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Comcast

Bringing world-class connectivity & platforms and extraordinary content & experiences to millions across the globe.

Telecommunications
Industry
1-10
Employees
1963
Founded Year

Mission & Purpose

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.