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Admin Assistant/ Typist - Neurology

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Lancashire Teaching Hospitals NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Preston

AI generated summary

  • You need office experience, initiative, flexibility, strong customer service and communication skills, and excellent organizational abilities with attention to detail in a team environment.
  • You will manage patient queries, typing letters, filing, retrieving information, and using an electronic records system while demonstrating strong communication and organizational skills.

Requirements

  • Knowledge and experience of office procedures are of course essential
  • The ability to use your initiative and work as a member of a busy team is essential
  • You must therefore be able to demonstrate a flexible approach to all working relationships
  • Your customer service and communication skills and experience will come in great use
  • Your organisational skills with attention to detail are important
  • We do want people who know what it’s like to work in an office team environment

Responsibilities

  • Your work will cover a wide range of duties including dealing with patient queries, post, filing, downloading and typing of clinic & results letters, retrieving information, using electronic patient record system and you must therefore be able to demonstrate a flexible approach to all working relationships. Your customer service and communication skills and experience will come in great use, as will your organisational skills with attention to detail.
  • Knowledge and experience of office procedures are of course essential – we don’t want to just throw you in at the deep end so we do want people who know what it’s like to work in an office team environment. However, as all offices and systems are different, you will receive full training when you start so there will be plenty of opportunity to grow and develop new skills as well as show us what you can do with yours.
  • The ability to use your initiative and work as a member of a busy team is essential.

FAQs

What qualifications are required for the Admin Assistant/Typist position?

While specific qualifications are not explicitly stated, experience with office procedures and a willingness to learn medical terminology are essential.

Is prior experience in a healthcare setting necessary?

No prior experience in a healthcare setting is required, but knowledge of office procedures and a team environment experience are necessary.

What kind of training will be provided for this role?

Full training will be provided upon starting the position to help you develop new skills and understand the specific office systems used in the Neurology Department.

Are there opportunities for career progression in this role?

Yes, there are opportunities for career progression, especially if you have an interest in developing your skills in the medical field.

What are the main duties of the Admin Assistant/Typist?

Main duties include handling patient queries, post management, filing, downloading and typing clinic & results letters, retrieving information, and using the electronic patient record system.

Is customer service experience important for this role?

Yes, customer service and communication skills are important, as you will be interacting with patients and staff regularly.

Can I contact someone for more information about the role?

Yes, you can contact Emma Tyson, Clinical Support Manager, at emma.tyson@lthtr.nhs.uk or call 01772 524398 for further details or informal visits.

What is the working environment like in the Neurology Department?

The working environment is described as busy and fast-paced, requiring enthusiastic, hardworking, and adaptable individuals.

Will I be working alone or as part of a team?

You will be working as part of a team, and the ability to work collaboratively and use your initiative is essential.

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Lancashire Teaching Hospitals NHS Foundation Trust

Together, we are one team. Together, we can create your future. Together, we make amazing things happen. #Together

Science & Healthcare
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Lancashire Teaching Hospitals NHS Foundation Trust provides a wide range of healthcare services, including acute care, emergency services, and specialized treatments, across hospitals in Lancashire. Their mission is to deliver high-quality, compassionate care and improve health outcomes for their patients. Their purpose is to enhance patient well-being and community health through excellent clinical services, research, and education.