FAQs
What is the role of the Admissions Assistant in the Children and Young People’s Division?
The Admissions Assistant will provide full administrative services to the Paediatric & Adolescent department, including processing referrals, booking admissions and outpatient appointments, supporting the clinical team, and providing receptionist duties.
What are the working hours for this position?
This is a full-time role with working hours of 37.5 hours a week.
Is experience in a medical setting required for this position?
While specific experience in a medical setting is not explicitly mentioned, the successful candidate should possess excellent customer service and communication skills, as well as an understanding of patient needs.
What is the expected personal quality of the successful candidate?
The successful candidate should demonstrate empathy, diplomacy, integrity, and a commitment to improving the patient experience while having high personal and professional standards.
What administrative tasks will the Admissions Assistant be responsible for?
The Admissions Assistant will be responsible for receiving and actioning referrals, booking admissions and outpatient appointments, updating the patient system (Epic), supporting the clinical team with administrative tasks, processing MDT meetings, and maintaining specialities databases.
What additional duties may be required of the Admissions Assistant?
The Admissions Assistant will provide receptionist duties at the CYP Day Care Centre on Tuesdays, Wednesdays, and Thursdays, including supporting admissions and greeting patients.
Who can I contact for more information about the position?
For further details or to arrange informal visits, you can contact Tracy Dowling, the General Manager, at tracy.dowling2@nhs.net.
What is the mission of University College London Hospitals NHS Foundation Trust (UCLH)?
UCLH's mission is to deliver top-quality patient care, excellent education, and world-class research across a variety of specialized services.
What commitment has UCLH made regarding sustainability?
UCLH is committed to becoming a carbon net zero health service, with the goal of achieving net zero for direct emissions by 2031 and for indirect emissions by 2040.