FAQs
What is the primary role of the Administrative Assistant in the Case Management and Social Work office?
The primary role of the Administrative Assistant is to provide support activities for the office, which includes answering the front desk phone, triaging calls, providing clerical support, managing timekeeping and payroll, reconciling vendor invoices, and overseeing space and inventory management.
What are the minimum educational qualifications required for the Administrative Assistant position?
The minimum educational qualification required is a High School Graduate.
How much experience is needed to qualify for the Administrative Assistant role?
Candidates need six months of experience in office practices and procedures, as well as six months of experience in customer service, or an equivalent combination of education and experience. Additionally, the ability to operate a computer/keyboard to generate various materials is essential.
What specific computer skills are required for this position?
Required computer skills include data entry, word processing, proficiency in Outlook and Publisher, spreadsheet management, making appointments, maintaining calendars and schedules, and email communication.
Is there a specific shift for the Administrative Assistant position?
Yes, the position is for a regular 40-hour work week on the first shift.
What kind of customer service skills are expected for this role?
Demonstrated customer service skills are expected, indicating the ability to effectively communicate and assist clients and colleagues in a friendly and professional manner.
Will the Administrative Assistant be involved in payroll tasks?
Yes, the Administrative Assistant will be responsible for timekeeping and payroll-related activities as part of their duties.
What type of clerical support will the Administrative Assistant provide?
The Administrative Assistant will provide a variety of clerical support activities, which can include typing documents, responding to emails, organizing files, and assisting with office procedures as needed.
