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Administrative Assistant

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RBC

Dec 23, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Banking & Finance
  • Regina

Requirements

  • What do you need to succeed?
  • Must-have
  • Strong skills in working with various business applications/technology
  • High level of time management and organization skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Exceptional verbal and written communication
  • Nice-to-have
  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
  • Knowledge of RBC Dominion Securities’ systems and procedures
  • Experience in the securities industry is an asset

Responsibilities

  • What will you do?
  • Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
  • Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
  • Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
  • Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
  • Tap into your superior problem resolution skills to provide proactive client service.
  • Effectively manage incoming communications from clients, Advisors and other internal and external partners.
  • Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

FAQs

What is the job title for this position?

The job title is Administrative Assistant.

Where is the job located?

The job is located at the RBC Dominion Securities branch in Regina, Canada.

What type of work schedule can I expect?

The work schedule is full-time, totaling 37.5 hours per week.

What are the primary responsibilities of the Administrative Assistant?

Primary responsibilities include client account administration, maintaining client accounts, responding to client inquiries, onboarding new clients, coordinating meetings for Advisors, and managing communications.

What skills are required for this position?

Must-have skills include strong proficiency with business applications and technology, excellent time management and organization skills, exceptional verbal and written communication, and demonstrated client service skills.

Are there any preferred qualifications for this role?

Nice-to-have qualifications include completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH), knowledge of RBC Dominion Securities’ systems, and experience in the securities industry.

Is there an opportunity for professional development?

Yes, the company offers a comprehensive Total Rewards Program, coaching and development opportunities, and a world-class training program in financial services.

What is the application deadline for this position?

The application deadline is January 10, 2025, and applications will be accepted until 11:59 PM on the day prior to the application deadline.

How does RBC approach diversity and inclusion?

RBC embraces diversity and inclusion for innovation and growth and is committed to building inclusive teams and an equitable workplace. They also strive to provide an accessible candidate experience for individuals with different abilities.

Can I join the RBC Talent Community?

Yes, you can join the RBC Talent Community to stay updated about career opportunities, receive career tips, and learn about recruitment events that matter to you.

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RBC

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Finance
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.