Administrative Assistant, Student Services

University of Regina

Oct 30, 2024

Applications are closed

Job
Full-time
Mid Level
Customer Relations
People, HR & Administration
Regina

Requirements

Minimum completion of a recognized office education program
Three years office experience
Equivalent combination of education and experience.
Completion of some university level classes, particularly Administration background is an asset.
Experience using Microsoft Office is required, particularly an in-depth working knowledge of Excel and spreadsheet use;
Must have the ability to manage and track details;
Effective oral and written communications skills and statistical/analytical skills are required;
Good customer service and interpersonal skills with the ability to develop and maintain effective collegial working relationships with internal/external stakeholders is required;
The ability to work independently under general direction or as part of a group;
This is highly detailed and precise work that requires excellent knowledge of the FGSR admissions and registration process at the University of Regina. Additionally, the incumbent must have a thorough understanding of the different requirements associated with the various programs in the School (both URegina and USask campuses);
Proficiency in the use of Banner Student, Caspur reports, GroupWise, and other University of Regina software;
Demonstrated experience organizing events and delivering professional, competent customer service in a front office environment is required;

Responsibilities

General reception and office duties which includes answering inquiries and providing advice and assistance to current and prospective students, the general public, and faculty members.
Answer general questions about the various programs offered by the School and the University and University procedures, answer emails from various generic accounts, book appointments for academic advising, and provide basic guidance regarding admissions and registration procedures.
Keep inventory of office supplies and coordinate with Financial Support for purchases;
Provide administrative support for Master of Health Administration (MHA) residency to the SEO. Order parking passes, arrange meals for class days (includes attaining special dietary requirements, and allergy information), arrange hotel accommodation group rate, etc;
Keeping track of inventory and assets. Assign and keep track of keys;
Provide administrative support for events targeted at current students as well as community focus events;
Scheduling courses in DCU and booking rooms;
Coordinating work through facilities Management such as office moves as directed by the FA;
Check admissions paperwork received from FGSR, obtaining clarifications when needed.
Distribute welcome letters and other information to incoming students as directed by the Advisor;
Provide the school with an updated list of current students with email addresses for general communication;
Assist the advisor, SEO, and SR&EC with administrative tasks; Send emails to students as requested by Advisor, SEO, SR&EC, Program Coordinator, Director, and Faculty Administrator; answer student inquiries; provide backup to other office staff.
Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success!

FAQs

What are the work hours for the Administrative Assistant, Student Services position?

The work hours are from 8:00 am to 4:30 pm, Monday to Friday, with a lunch break from 12:00 pm to 1:00 pm and two 15-minute coffee breaks.

Is this position term-based, and is there a possibility of extension?

Yes, this position is for a term of one year, with the possibility of extension or becoming permanent.

What is the salary range for this position?

The salary range for the Administrative Assistant, Student Services position is $40,276.60 to $48,357.40.

What qualifications are required for this position?

A minimum completion of a recognized office education program and three years of office experience are required. Equivalent combinations of education and experience may also be considered.

What software skills are necessary for this role?

Proficiency in Microsoft Office, particularly Excel, is required. Additionally, a thorough understanding of the Banner Student system, Caspur reports, and GroupWise is preferred.

Will I need to organize events as part of my responsibilities?

Yes, organizing events targeted at current students and community-focused events is part of the role.

Is experience in customer service important for this position?

Yes, good customer service and interpersonal skills are essential for maintaining effective relationships with students, faculty, and other stakeholders.

What kind of training or growth opportunities are available?

The University of Regina supports professional growth by offering opportunities for advancement and learning development.

Do I need prior knowledge of university policies and procedures?

Yes, a comprehensive understanding of University and Faculty policies, particularly those related to FGSR admissions and registration processes, is essential for this role.

How do I apply for this position?

Interested candidates should submit their application during the open posting period, from October 28, 2024, to November 3, 2024.

University of Regina

Let's go far, together. #GoFarUofR

Education

Industry

1001-5000

Employees

1974

Founded Year

Mission & Purpose

The University of Regina is the leading experience-based learning university in Saskatchewan, located in the province's capital. The preferred institution for more than 16,000 students, the University of Regina is home to 10 faculties, two academic units and approximately two dozen academic departments which have established reputations for excellence and innovative programs leading to bachelor’s, master’s, and doctoral degrees. With more than 120 undergraduate academic programs and over 80 graduate programs, the University and its federated colleges offer small class sizes, world-class research, and a beautiful campus! Our alumni – numbering more than 88,000 – contribute to and build our society in Saskatchewan and in Canada. Our history, our accomplishments, and our growth as a university stem from our commitment to working together for the good of our local and global communities.