FAQs
What are the primary responsibilities of the Administrative Assistant in the Urology Department?
The primary responsibilities include managing bookings and cancellations for outpatient clinics, providing clerical support, maintaining database systems, assisting in workload management, and liaising with clinical and administrative staff as well as patients and external agencies.
What skills are required for this position?
Applicants need to demonstrate good communication, organization, and prioritization skills, be proficient in computerized data management, and show excellent attention to detail and accuracy.
Is experience required for this role?
While specific experience is preferred, the emphasis is on possessing relevant skills and the ability to prioritize workloads effectively.
Who will the Administrative Assistant communicate with in their role?
The Administrative Assistant will communicate with clinical and administrative staff within and outside the department, as well as with patients, GPs, and other external agencies.
What type of work environment can the successful applicant expect?
The work environment involves both teamwork and the ability to work independently under minimal supervision.
Who should I contact for more information about the job?
For further details or informal visits, you can contact Maricel Antonio, the Assistant Service Manager, at maricel.antonio@nhs.net or call 07387230266.
Where is this position located?
This position is based at Northwick Park Hospital within the Urology Department.
Is there an emphasis on training and development in this role?
Yes, the London North West University Healthcare NHS Trust is a university teaching NHS trust, highlighting the importance of training clinicians and applying research benefits to practice.

