FAQs
What is the job title for this position?
The job title for this position is Administrator.
Where is the location for this job?
The location for this job is Birmingham.
What type of working arrangement is offered for this role?
The role offers hybrid working arrangements.
What division will the Administrator be working in?
The Administrator will be working in the Claims department.
What is the size of the Claims department?
The Claims department comprises over 80 fee earners across three offices in Wimbledon, Leeds, and Birmingham.
What types of work does the Claims department carry out?
The Claims department carries out work related to clinical negligence, regulatory matters, public law issues, judicial reviews, mental health issues, and clinical risk management.
What are some key responsibilities of the Administrator role?
Key responsibilities include uploading/downloading to CMS, managing invoices, coordinating photocopying and scanning, and opening and closing files.
What software skills are required for this position?
Knowledge of Microsoft Word, Excel, and PDF software is required.
Is experience with a case management system necessary for this role?
Yes, experience using a case management system is preferred.
What personal qualities and skills are desirable for a candidate?
Candidates should have a good phone manner, be dynamic and self-starting, highly organized, and proactive.
What kind of opportunities does this role offer?
This role offers the opportunity to develop leadership skills and to build relationships internally and externally.
How does Capsticks approach diversity and inclusion in the workplace?
Capsticks values diversity and is committed to creating an inclusive and supportive working environment, welcoming unique contributions from all individuals regardless of various attributes such as education, background, culture, and more.
Will adjustments be made during the application and interview process?
Yes, reasonable adjustments will be made to ensure candidates have the best chance of success, tailored to individual requirements.

