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Advocacy Operations Associate, Advocacy Operations

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Amazon

Nov 2

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Hyderabad, +1

Requirements

  • Bachelor's degree
  • Experience with Microsoft Office products and applications
  • Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.
  • Excellent written and verbal communication skills, as the candidate will work very closely with a diverse team.
  • Speak, write, and read fluently in English

Responsibilities

  • Follows SOP or manager's instructions and ensures tasks are quality compliant
  • Contributes to project improvement ideas, if applicable
  • Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
  • Proactively raises issues/alarms to manager or stakeholders
  • Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks
  • Maintains records of day-to-day work by updating trackers or workflow tools
  • Meets predetermined and assigned productivity targets and quality standards
  • Speak, write, and read fluently in English

FAQs

What type of education is required for the Advocacy Operations Associate position?

A Bachelor's degree is required for this position.

Is experience with Microsoft Office necessary for this role?

Yes, experience with Microsoft Office products and applications is required.

What qualities should an ideal candidate possess for this role?

The ideal candidate should be passionate about supporting a fast-paced operations environment, possess excellent written and verbal communication skills, and have the ability to manage work plans and multiple priorities.

What are the key responsibilities of the Advocacy Operations Associate?

Key responsibilities include following standard operating procedures, contributing to project improvement ideas, providing timely responses to stakeholders, raising issues proactively, and maintaining records of daily work.

Is fluency in English required for this position?

Yes, the candidate must be able to speak, write, and read fluently in English.

What can be expected in terms of professional growth and creativity in this role?

This position offers a high scope for creativity and self-development, and employees can expect challenges and rewards in a fast-growing organization with an international environment.

How important are communication skills for this job?

Excellent written and verbal communication skills are critical, as the Advocacy Operations Associate will work closely with a diverse team.

Are there specific business metrics that the Advocacy Operations Associate will need to meet?

Yes, the associate will need to meet business metrics and goals including service level agreements (SLA), productivity targets, and quality benchmarks.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.