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Agentforce Account Executive

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Salesforce

Oct 28, 2024

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    IT & Cybersecurity
  • Quick Apply

AI generated summary

  • You need 10+ years in B2B technical sales, deep AI knowledge, Salesforce experience, strong communication and negotiation skills, and a proven track record of exceeding sales targets.
  • You will identify Agentforce opportunities, collaborate with sales, conduct technical discovery, assess client needs, present solutions, and ensure a seamless client experience across teams.

Requirements

  • 10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales
  • Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
  • Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
  • Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
  • Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
  • A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
  • Outstanding communication and negotiation skills honed through your experience
  • A Bachelor's degree or equivalent experience with extensive background in technology sales
  • Skill-Set/Technologies: Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.
  • This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
  • Results motivated: you show your ability to exceed sales goals.
  • Business-focused outlook: Skillfully translates technical solutions into palpable business value
  • A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
  • A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
  • Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
  • Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.

Responsibilities

  • Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
  • Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers.
  • Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture.
  • Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale.
  • Source and qualify Agentforce opportunities that fit our ideal customer profile.
  • Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
  • Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution.
  • Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners.
  • Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process.
  • Highlight how our solutions align seamlessly with clients' long-term strategic objectives.
  • Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers.

FAQs

What is the main focus of the Agentforce Account Executive role?

The main focus is on driving revenue growth and fostering long-lasting client relationships through the use of AI-driven solutions and innovative technology in customer engagement.

What qualifications are required for this position?

Candidates should have 10+ years of experience in enterprise and commercial B2B sales, a deep understanding of AI and machine learning concepts, and experience with the Salesforce platform, particularly with AI-driven customer engagement solutions.

Is there a specific sales target that must be surpassed?

Yes, candidates should have a proven track record of consistently exceeding sales targets within a technical sales environment.

What type of skills are essential for this position?

Essential skills include technical selling, strong communication and negotiation abilities, a business-focused outlook, and a talent for relationship-building.

What type of candidates is Salesforce looking for in this role?

Salesforce is looking for candidates who possess a blend of technical depth and sales competence, can articulate complex AI-driven solutions, and have a results-oriented mindset.

Does the role involve collaboration with other teams?

Yes, the position requires collaboration across cross-functional teams to present a unified Salesforce front and ensure a smooth client experience throughout the sales process.

Are there opportunities for career growth within Salesforce?

Yes, Salesforce empowers employees to drive their performance and career growth, chart new paths, and improve the state of the world.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, Salesforce is committed to equality and creating a workplace that reflects society, emphasizing accessibility and inclusion throughout its hiring initiatives.

How important is understanding cloud-based services for this role?

Understanding cloud-based services is crucial as candidates are expected to have a strong grasp of designing B2B and B2C solutions and how they fit within existing architectures.

Does Salesforce provide accommodations for individuals with disabilities?

Yes, Salesforce provides accommodations and encourages individuals with a severe disability status to apply, ensuring an inclusive application process.

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Salesforce

👋 We’re Salesforce, the Customer Company. AI + Data + CRM = Customer Magic. ✨

Technology
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Mission & Purpose

Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions and a wide range of enterprise applications. Their platform enables businesses to manage customer interactions, sales processes, marketing campaigns, and service operations in a centralised and efficient manner. Salesforce's ultimate mission is to empower companies to connect with their customers, partners, and employees in meaningful ways, fostering stronger relationships and driving business growth. Their purpose is to revolutionise the way businesses operate by offering a comprehensive suite of cloud-based tools and applications that streamline processes, enhance collaboration, and enable organisations to make data-driven decisions. With a strong focus on innovation, customer success,