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Agentforce Account Executive

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Salesforce

Nov 1, 2024

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    IT & Cybersecurity
  • Quick Apply

AI generated summary

  • You need 10+ years in B2B tech sales, a solid grasp of AI/machine learning, Salesforce, and client engagement, plus strong communication skills and a proven sales record. Bachelor's degree preferred.
  • You will identify and position Agentforce opportunities, collaborate with sales teams, analyze client needs, present compelling solutions, and ensure a seamless client experience throughout the sales process.

Requirements

  • 10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales
  • Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
  • Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
  • Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
  • Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
  • A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
  • Outstanding communication and negotiation skills honed through your experience
  • A Bachelor's degree or equivalent experience with extensive background in technology sales

Responsibilities

  • Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
  • Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
  • Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
  • Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
  • Source and qualify Agentforce opportunities that fit our ideal customer profile.
  • Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
  • Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution
  • Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners
  • Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
  • Highlight how our solutions align seamlessly with clients' long-term strategic objectives
  • Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers

FAQs

What is the role of an Agentforce Account Executive at Salesforce?

The Agentforce Account Executive is responsible for driving revenue growth, establishing enduring client relationships, and applying innovative AI-driven technology to enhance customer engagement.

What qualifications are required for this position?

Candidates should have 10+ years of experience in enterprise and commercial B2B sales, a deep understanding of AI and machine learning concepts, and experience with Salesforce platforms, among other qualifications.

Is prior experience in technical sales necessary?

Yes, a strong background in technical sales, particularly related to AI-driven customer engagement solutions, is essential for this role.

What kind of sales skills are expected for this position?

Strong technical selling skills are required, including the ability to explain complex AI solutions to non-technical clients and demonstrate how these solutions translate to business outcomes.

What does success look like in this role?

Success is characterized by consistently surpassing sales targets, effectively identifying customer needs, and successfully positioning Agentforce solutions to meet those needs.

Is a Bachelor's degree required for this position?

Yes, a Bachelor's degree or equivalent experience with a strong background in technology sales is required for this role.

What characteristics are important for an Agentforce Account Executive?

Important characteristics include technical depth, results motivation, strong relationship-building skills, a business-focused outlook, creative problem-solving ability, and effective communication skills.

Will I be working alone or as part of a team?

You will be collaborating closely with the Salesforce Sales team and cross-functional teams to ensure a seamless client experience throughout the sales process.

How does Salesforce support diversity and inclusion in its hiring practices?

Salesforce is committed to equality and creating a diverse workforce that reflects society, focusing on inclusive programs like equal pay, employee resource groups, and accessibility initiatives.

What kind of training or development opportunities does Salesforce provide?

Salesforce provides opportunities for performance and career growth, empowering employees to drive their own career paths and develop their skills through ongoing learning and training resources.

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Salesforce

👋 We’re Salesforce, the Customer Company. AI + Data + CRM = Customer Magic. ✨

Technology
Industry
10,001+
Employees

Mission & Purpose

Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions and a wide range of enterprise applications. Their platform enables businesses to manage customer interactions, sales processes, marketing campaigns, and service operations in a centralised and efficient manner. Salesforce's ultimate mission is to empower companies to connect with their customers, partners, and employees in meaningful ways, fostering stronger relationships and driving business growth. Their purpose is to revolutionise the way businesses operate by offering a comprehensive suite of cloud-based tools and applications that streamline processes, enhance collaboration, and enable organisations to make data-driven decisions. With a strong focus on innovation, customer success,