FAQs
What is the role of an Airfreight Operations Specialist at Maersk?
The Airfreight Operations Specialist manages freight forwarding logistics, secures truck appointments, ensures timely documentation, monitors cargo movements, and collaborates with vendors and customers to ensure efficient operations.
What qualifications are needed for this position?
Candidates should have experience in freight forwarding, customer service, or operations. Knowledge of export operations and customs processes is beneficial, along with strong communication skills and a willingness to learn.
Is experience with CargoWise required for this job?
Familiarity with CargoWise is preferred, but a willingness to learn the system is essential for this role.
What type of work environment can be expected at Maersk?
Maersk offers a high-paced, diverse environment that emphasizes collaboration, continuous learning, and the creation of valuable relationships with customers.
What are the key responsibilities of this role?
Key responsibilities include securing truck appointments, managing documentation, monitoring cargo movements, providing customer service support, and troubleshooting issues with partner airlines.
Are there opportunities for career growth at Maersk?
Yes, Maersk provides an exciting career opportunity with potential for development and recognition within an international business setting.
Does Maersk support diversity and inclusion in the workplace?
Yes, Maersk is committed to a diverse and inclusive workplace, welcoming applicants from various backgrounds without discrimination.
Will I receive training for this position?
Yes, Maersk values continuous learning and will provide support for training and development relevant to the role.
Is the job primarily focused on customer service?
While customer service is a significant part of the role, it also includes operational tasks like monitoring cargo movements and managing documentation.
What are the hours of work for this role?
Specific work hours are typically determined by operational needs and may vary, as this role often requires the ability to handle tasks within strict deadlines.