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Airport Sales Assistant

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WHSmith

Jul 29, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • Manchester

Requirements

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the job title and where is the position located?

The job title is Airport Sales Assistant, and it is located at WHSmith in Manchester Airport Terminal 1.

What is the salary for the Airport Sales Assistant position?

The salary for this position is £11.50 per hour.

What is the contract type for this role?

The contract type for this role is Full Time and permanent.

What are the working days and hours for this job?

The working days are Monday to Friday, with occasional weekend working. The hours per week are 39, with various shift times available: 0300-1130, 0500-1330, or 1230-2100.

Do employees receive any transport benefits?

Yes, employees benefit from FREE staff car parking or can travel free on bus or Metrolink for the first 4 weeks.

What airport requirements must candidates fulfill?

Candidates must provide 5 years of continuous references (employment or education) without any gaps, complete a Criminal Records Bureau Check if the application is successful, and present a photographic ID, such as a passport or UK Driving Licence.

What are the main responsibilities of a Sales Assistant at WHSmith?

The main responsibilities include delivering exceptional customer service, carrying out stock replenishment, maintaining store tidiness and visual merchandising, and supporting colleagues as part of the team.

What qualities does WHSmith seek in a Sales Assistant?

WHSmith seeks candidates who are passionate about providing an exceptional customer experience, confident in team communication, motivated to achieve results and standards, and adaptable to meet company requirements and goals.

What additional benefits do employees receive beyond salary?

Employees receive a pension scheme, paid annual leave, employee discounts, and access to a range of deals from retail partners for various experiences. The Employee Assistance Programme supports employees' well-being—physical, mental, and financial.

What is WHSmith's mission regarding customer offerings?

WHSmith aims to offer its products to everyone on any of life’s journeys, continuing to grow particularly in airports, hospitals, rail stations, and motorway services.

Does WHSmith promote an inclusive workplace?

Yes, WHSmith is proud to be an inclusive employer and aims to create a welcoming environment where colleagues feel free to be themselves.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.