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AL-KO Sales Engineer, Trane UK Ltd

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Engineering
  • Reading

AI generated summary

  • You need engineering experience, sales skills in HVAC/refrigeration, excellent communication, problem-solving ability, CRM proficiency, and a driver's license with work authorization in the country.
  • You will identify customers, develop sales strategies, provide technical support, conduct market research, maintain CRM, collaborate with teams, and ensure customer satisfaction through follow-ups and after-sales support.

Requirements

  • Qualification or applied experience in engineering or a related field an advantage
  • Proven experience in sales, customer relationship management, preferably in HVAC or refrigeration industry
  • Excellent communication and people skills to build relationships with customers
  • Ability to understand customer needs and propose suitable solutions
  • Self-motivated and target-driven, with a proven history of meeting or exceeding sales targets
  • Strong problem-solving and negotiation skills
  • Proficient in using CRM software and Microsoft Office Suite
  • Right to Work status confirmed for Country of application
  • Driver’s licence and able to drive in the Country of application

Responsibilities

  • Identify and target potential customers in various industries requiring Equipment solutions in the HVAC and Process Cooling.
  • Develop and implement sales strategies to generate leads and convert them into sales opportunities.
  • Conduct market research to identify trends, competitors, and potential business opportunities.
  • Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
  • Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.
  • Possess a deep understanding of Equipment solutions in the HVAC and Process Temperature Control, including process chiller units, temperature control units, related equipment and installations.
  • Provide technical guidance and support to customers, helping them select the most suitable Equipment solutions based on their specific requirements.
  • Conduct site visits and assessments to evaluate customer needs, ensuring accurate and efficient Equipment solutions are proposed.
  • Comply with Risk Assessment Method Statements (RAMS) to evaluate customer needs and partner with Quality Health and Safety Environments (QHSE).
  • Collaborate with the engineering and project management teams to design and customize Equipment solutions based on customer specifications.
  • Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
  • Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
  • Conduct regular follow-ups with customers to ensure their ongoing needs are met and address any concerns or issues that may arise.
  • Provide after-sales support, including troubleshooting, maintenance advice, and coordination with the technical team.
  • Prepare regular sales reports, including sales forecasts, pipeline updates and performance metrics.
  • Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
  • Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.
  • Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
  • Compliance with internal code of conduct and ethical frameworks.
  • Take control of your development and learning pathways through My Learning.
  • Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
  • Any other ad hoc duties reasonably requested by your line manager.

FAQs

What is the primary responsibility of the Sales Engineer at Trane UK Ltd?

The primary responsibility of the Sales Engineer is to promote and sell Equipment solutions to new and existing clients, generating new business, building relationships, and achieving sales targets.

What industries will the Sales Engineer be targeting?

The Sales Engineer will be targeting various industries requiring Equipment solutions in the HVAC and Process Cooling sectors.

What kind of experience is preferred for applicants?

Proven experience in sales and customer relationship management, preferably in the HVAC or refrigeration industry, is preferred. A qualification or applied experience in engineering or a related field is also an advantage.

What kind of support will the Sales Engineer provide to customers?

The Sales Engineer will provide technical guidance, assess customer needs, propose suitable Equipment solutions, and offer after-sales support, including troubleshooting and maintenance advice.

How is success measured for the Sales Engineer position?

Success is measured through meeting or exceeding sales targets, maintaining a strong sales pipeline, and achieving key performance metrics as outlined in sales reports.

What tools will the Sales Engineer use in their role?

The Sales Engineer will use CRM software and the Microsoft Office Suite to manage customer relationships and report on sales activities.

Will there be opportunities for professional development?

Yes, there will be a structured induction plan along with continued learning and development opportunities within the company.

Is a driver's license required for this position?

Yes, a driver's license is required, and the candidate must be able to drive in the country of application.

What benefits does Trane UK Ltd offer to the Sales Engineer?

Trane UK Ltd offers a competitive salary, company car (or car allowance alternative), pension, healthcare, life insurance, a bonus scheme, and wellbeing platforms.

What is the company's stance on equal opportunity employment?

Trane UK Ltd is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Global climate innovator - thinking bigger, acting bolder & taking action on climate change.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?