FAQs
What are the main responsibilities of an Ambulance Dispatcher?
The main responsibilities include the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area as part of the 999 control room team.
What are the required qualifications for this position?
Candidates must have 4 GCSEs at C grade or above, including English (or equivalent), good keyboard skills, and good oral communication skills.
Are there any specific skills needed for this role?
Yes, candidates should have the ability to work calmly under pressure, be tactful and diplomatic as required, and must be prepared to work shifts on a 24/7 rota, including weekends, nights, and bank holidays.
What is the starting salary for this position?
The starting salary is £27,485.
Is there an opportunity for part-time hours?
Yes, part-time hours will be considered through the flexible working application.
What benefits are included with this role?
Benefits include a competitive NHS salary, generous pension scheme, 27 days annual leave plus additional bank holiday leave, pay enhancements for out of hours, shift and overtime working, and opportunities for career progression.
Where is the position based?
The position is based in Bristol, which is known for its vibrant atmosphere, shopping, events, and transport links.
How can I get more information about the role?
For more details or informal visits, you can contact HR Services at HRservices@swast.nhs.uk or call 0300 3690 360.
Will there be an assessment centre for shortlisted candidates?
Yes, all shortlisted candidates will be invited to attend an assessment centre.
Is there any support for employees' well-being?
Yes, employees have access to the Trust's Staying Well service, which offers emotional support, including counselling and specialist trauma work.