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Ambulance Dispatcher - Bristol

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South Western Ambulance Service NHS Foundation Trust

Jul 3

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare
  • Bristol

AI generated summary

  • You need 4 GCSEs (C or above) including English, good keyboard and communication skills, tact, flexibility for shifts, and the ability to remain calm under pressure.
  • You will manage and deploy Trust vehicles for emergency and non-emergency calls, ensuring effective response in the 999 control room team.

Requirements

  • 4 GCSEs at C grade or above, including English (or equivalent)
  • Good keyboard skills
  • Good oral communication skills
  • The ability to be tactful and diplomatic as required is also necessary
  • Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
  • Ability to work calmly under pressure

Responsibilities

  • The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

FAQs

What are the working hours for the Ambulance Dispatcher role?

The role involves working shifts on a 24/7 basis, including weekends, nights, and bank holidays.

What qualifications are required for this position?

Candidates need to have 4 GCSEs at grade C or above, including English (or equivalent), and should possess good keyboard and oral communication skills.

Is the role purely full-time, or are part-time hours considered?

Part-time hours will be considered through the flexible working application process.

How much is the starting salary for this position?

The starting salary for the Ambulance Dispatcher position is £27,485.

Are there any additional pay enhancements for working unsocial hours?

Yes, unsocial hours enhancements are provided in accordance with Section 2 of NHS Terms and Conditions.

What benefits are offered with this job?

Benefits include a competitive NHS salary, generous annual leave, a comprehensive pension scheme, career progression opportunities, and access to various discounts and support services.

Will there be an assessment process for shortlisted candidates?

Yes, all shortlisted candidates will be invited to attend an assessment centre as part of the selection process.

Where is this position based?

This role is based in Bristol, which has excellent national and international transport links and offers a lively urban environment.

What kind of support services does the Trust provide for employees?

The Trust provides access to the Staying Well service, which offers emotional support, including counselling and specialist trauma work, as well as various advice and information services.

How often does the Trust recruit for this position?

The Trust will be recruiting to a holding pool for the next course intakes as needed.

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South Western Ambulance Service NHS Foundation Trust

South Western Ambulance Service NHS Foundation Trust provides ambulance & urgent care services for the South West.

Science & Healthcare
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

South Western Ambulance Service NHS Foundation Trust offers emergency and urgent care services across the South West of England. Their mission is to deliver high-quality, responsive care in emergencies and urgent situations, prioritizing patient safety and effectiveness. They also aims to improve health outcomes through timely, compassionate service and continuous innovation in pre-hospital care.