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Analyst (Data and Process)

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Zopa Bank

5d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Consulting
    Data
  • London
  • Quick Apply

AI generated summary

  • You need a STEM degree or equivalent, strong problem-solving skills, comfort with ambiguity, SQL/Python experience, curiosity, and a proactive mindset focused on automation and technology.
  • You will engage with stakeholders, analyze data flow, develop scalable automated solutions using SQL and Python, collaborate with Product and Engineering, and improve operational quality and reliability.

Requirements

  • Degree or equivalent experience in a STEM field or similar
  • Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work
  • Comfortable working in ambiguous environments where problems are not fully defined
  • Strong logical thinking and problem-solving skills, with a practical and structured approach
  • Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions
  • A proactive mindset with examples of taking ownership and driving work forward independently
  • Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly
  • Excited by automation, AI and using technology to solve real business problems

Responsibilities

  • You’ll speak to stakeholders across the business to understand processes that may not be fully documented
  • Investigate how data moves through systems and work out what needs to be monitored, validated or automated
  • Use SQL, Python and AI-enabled tools to build scalable automated solutions that were previously unimageable, like our cutting edge AI tool that ensures we identify and protect our vulnerable customers.
  • Partner with Product and Engineering teams to understand system architecture and support implementation
  • Help improve the quality, reliability and scalability of how we identify and prevent operational issues
  • Shape a new capability at Zopa, creating approaches and patterns that can be reused as the function grows

FAQs

What is the primary focus of the Analyst (Data and Process) role?

The primary focus of this role is on lending products, including customer statements and related communications, with the potential to expand into other product areas over time.

What technologies and tools will I be using in this role?

In this role, you will be using SQL, Python, and AI-enabled tools to build scalable automated solutions.

What kind of skills and experience are needed for this position?

You should have a degree or equivalent experience in a STEM field, strong logical thinking and problem-solving skills, exposure to SQL or Python, and a proactive mindset. Experience in operations, consulting, fintech, or using AI tools is a bonus.

What does a typical day look like for someone in this position?

A typical day may involve speaking with stakeholders to understand processes, investigating data movement, building automated solutions with SQL and Python, and partnering with Product and Engineering teams.

Is the workplace environment collaborative?

Yes, Zopa values face-to-face collaboration and encourages teamwork across various departments.

How many days a week is attendance required at the London office?

This hybrid role requires you to come to the London office 2-3 days a week.

Can I work from abroad in this role?

Yes, you have the option to work from abroad for up to 120 days a year, subject to having the right to work in the country of choice.

How does Zopa approach diversity and inclusion?

Zopa is committed to a workplace free from discrimination and values diverse experiences and perspectives, which enhances both their products and company culture.

What kind of problem-solving skills are emphasized in this role?

Strong logical thinking and structured problem-solving skills are emphasized, along with the ability to work in ambiguous environments where problems may not be fully defined.

What opportunities for growth exist within the role?

The role offers the chance to shape a new capability at Zopa and create reusable approaches and patterns as the function grows.

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Zopa Bank

We’re Zopa Bank. Credit Cards | Loans | Savings

Finance
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.