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Analyst- Learning Operations- Hyderabad

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Deloitte

Jan 14, 2025

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Hyderabad, +1

AI generated summary

  • You should be a graduate/MBA with 0-5 years in Learning/Backend Ops, possess strong communication skills, basic Excel and PowerPoint knowledge, and experience with virtual platforms and ticket handling.
  • You will support US Talent Development by planning and delivering training, managing tasks and data, ensuring quality, communicating with stakeholders, and collaborating on team initiatives.

Requirements

  • Graduate/MBA/Post-Graduate
  • 0 to 5 years of relevant experience in a Learning/Backend Operations environment
  • Must have excellent verbal and written communication skills
  • Should have knowledge of email etiquette
  • Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering
  • Should have ability to team with others
  • Should be able to prioritize time and tasks
  • Should have basic knowledge of creating MS PowerPoint presentations
  • Experience with Virtual platforms like Zoom, Saba Meeting/Centra, MS Teams etc will be an added advantage
  • Should have experience of handling cases/tickets
  • Should have ability to interact well with internal clients and understand their requirements

Responsibilities

  • Provide support to the US Talent Development Learning operations, to serve the Offshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients.
  • Support administrative tasks and activities, manage systems, data entry
  • Communicate effectively with stakeholders and team lead
  • Ensure all tasks are done in a timely manner with Accuracy and Completeness
  • Perform the quality checks on the tasks before they are submitted to the client
  • Ownership and accountability towards process and assigned task
  • Time Management - Effective utilization of working hours with proper prioritization of work
  • Contribution and Involvement in Firm/Team initiatives
  • Continues collaboration effort towards common business goal

FAQs

What is the job title for this position?

The job title for this position is Analyst- Learning Operations.

What are the primary responsibilities of a Learning Operations Specialist?

Primary responsibilities include supporting administrative tasks, managing systems and data entry, effective communication with stakeholders, performing quality checks, and ensuring timely and accurate delivery of tasks.

What type of experience is required for this role?

The role requires 0 to 5 years of relevant experience in a Learning/Backend Operations environment.

What educational qualifications are needed for this position?

A Graduate/MBA/Post-Graduate degree is required for this position.

What skills are essential for this job?

Essential skills include excellent verbal and written communication, knowledge of email etiquette, basic knowledge of Excel, prioritization skills, and the ability to work effectively in a team.

Are there any preferred skills for candidates?

Preferred skills include basic knowledge of creating MS PowerPoint presentations, experience with virtual platforms like Zoom and MS Teams, experience in handling cases/tickets, and the ability to interact well with internal clients.

What are the working hours for this position?

The working hours for this position are from 2 PM to 11 PM.

Where is this position located?

This position is located in Hyderabad.

Does Deloitte offer benefits to its employees?

Yes, Deloitte offers a broad range of benefits to its employees.

What is the team culture like at Deloitte?

The team culture at Deloitte is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities.

What opportunities for professional development does Deloitte offer?

Deloitte offers opportunities to build new skills, take on leadership opportunities, and connect through mentorship, with various formal development programs available for career growth.

What is Deloitte's purpose?

Deloitte's purpose is to make an impact that matters for clients, employees, and communities, focusing on sustainability, equity, and trust.

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Deloitte

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.

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