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AP-Transition Capability Lead

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Deloitte

Jan 25, 2025

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Melbourne

AI generated summary

  • You must have 10+ years managing large-scale Transition programs, strong program management skills, stakeholder relationship building, and ability to develop teams. Effective communication and attention to detail are essential.
  • You will lead large outsourcing transitions, develop plans with clients, support RFPs, optimize costs, train resources, enhance methods, ensure quality in programs, and manage issues and risks.

Requirements

  • Deep understanding of how large scale Business Process outsourcing engagements work across their life cycle, including how they are solutioned, sold, setup and delivered, with a particular focus on Transition.
  • 10+ years combined experience in managing large scale Transition programs in the context of Operate engagements, preferably with coverage across multiple geographies. Specific experience in Accounting/Finance and Finance Transformation would be an added advantage.
  • Strong program management skills
  • Capability to build effective working relationships with internal and external stakeholders across multiple business areas, functions, and geographies.
  • Ability to build Transition capability within the organisation by developing teams, assets and training
  • Effective written and verbal communication skills, with the ability to adapt communication styles to stakeholders.
  • Motivated, energetic, and self‐directed.
  • Strong attention to detail
  • Ability to travel within Asia Pacific region, and adaptability to work across different cultures, time zones, and work practices, adjusting communication and approach accordingly.

Responsibilities

  • Directly lead Transition on large outsourcing engagements, working across multiple Deloitte member firms and geographies.
  • Help develop Transition solution (plan, timelines, approach, resourcing and costs) during the sales process, collaborating with client to understand the lay of the land and help get buy in into the proposed plan.
  • Support RFP responses and participate in Orals with clients as the Transition SME.
  • Assess and optimise costs related to BPO Transition solutions, ensuring cost effectiveness for both the client and Deloitte.
  • Hire, train, and develop resources to take on transition roles.
  • Help develop Transition specific methods and assets to enhance Deloitte capabilities in this area.
  • Oversee, in a quality assurance role, transition programs being managed by other people.
  • Manage interventions to solve for problems, manage risks and improve the quality of active Transition programs.

FAQs

What is the primary responsibility of the AP-Transition Capability Lead?

The primary responsibility of the AP-Transition Capability Lead is to directly lead Transition on large outsourcing engagements and to build organizational capability to manage Transition programs effectively.

How many years of experience are required for this role?

A minimum of 10+ years of combined experience in managing large-scale Transition programs is required for this role.

Is experience in Finance Transformation considered an advantage?

Yes, specific experience in Accounting/Finance and Finance Transformation would be an added advantage for this position.

What types of programs will the Transition Capability Lead be overseeing?

The Transition Capability Lead will oversee transition programs being managed by other team members and will also directly lead some engagements.

Will the Transition Capability Lead need to travel?

Yes, the Transition Capability Lead should be able to travel within the Asia Pacific region.

Is this role client-facing?

Yes, this is a client-facing role that involves working across the business.

What type of skills are emphasized as important for this role?

Strong program management skills, effective written and verbal communication skills, attention to detail, and the ability to build effective working relationships are emphasized as important for this role.

Does Deloitte promote diversity and inclusion in the workplace?

Yes, Deloitte embraces diversity, equity, and inclusion, striving to cultivate an environment where all perspectives are valued.

Are there opportunities for international assignments or secondments with this role?

Yes, the position offers opportunities for international assignments or secondments as part of a borderless career experience.

What benefits are offered to support employees' personal and professional lives?

Benefits include market-leading parental leave, wellbeing leave, paid volunteering days, retail discounts, and twelve flexible working options among others.

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Deloitte

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

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  • Foster inclusion

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