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Area Sales Lead - Full Time

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Belk

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Greeneville

AI generated summary

  • You must have 1+ years of retail experience, strong communication skills, tech-savviness, and a flexible schedule. Be ready to lift 40 lbs and engage with customers effectively.
  • You will drive sales by engaging customers, guiding team efforts in merchandising and operations, resolving inquiries, fostering a positive culture, and ensuring adherence to policies and safety protocols.

Requirements

  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
  • 1+ years of retail experience and a dedication to customer service excellence.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
  • Support the team in creating memorable store experiences through building genuine team, customer, and community relationships.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. Handle customer inquiries and resolve customer concerns with professionalism, promptness, and care.
  • Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Maintain visually appealing selling areas, accurate signage, fitting rooms, and cleanliness through leading daily recovery efforts and stock replenishment.
  • Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
  • Participate in weekly leadership workload planning meetings to ensure all selling, merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
  • Enhance team selling behaviors and key metric performance by communicating daily goals, leading by example, assisting with onboarding, initiating teaching opportunities, and supporting continued learning.
  • Maintain current company policy and procedure knowledge, providing consistent, accurate communication to team. Assist with keeping team well-informed of products, promotions, contests, and store events.
  • Champion associate engagement, sharing team successes and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
  • Lead store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines and security protocols.

FAQs

What is the primary responsibility of the Area Sales Lead?

The primary responsibility of the Area Sales Lead is to drive sales and storewide results by delivering a positive customer experience, creating attractive product presentations, and leading the team to achieve store objectives.

What qualifications are required for the Area Sales Lead position?

Candidates must have 1+ years of retail experience and a dedication to customer service excellence, along with excellent communication skills and the ability to utilize technology.

What kind of schedule can I expect as an Area Sales Lead?

The Area Sales Lead position requires a flexible schedule based on business needs, including availability for nights, weekends, and holidays.

Is there potential for bonuses in this position?

Yes, the Area Sales Lead role is an hourly position with monthly bonus eligibility based on performance.

What types of tasks will the Area Sales Lead be responsible for regarding merchandise?

The Area Sales Lead will guide the team in executing product presentations according to visual merchandising standards and will oversee the accuracy and efficiency of sale sets and price changes.

How does the Area Sales Lead contribute to customer service?

The Area Sales Lead supports the team in providing excellent customer service by engaging with customers, handling inquiries, and resolving concerns with professionalism and care.

Are there physical requirements for the Area Sales Lead role?

Yes, the position requires the ability to regularly move around all store areas, bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

What is the importance of team engagement in this role?

The Area Sales Lead champions associate engagement by sharing team successes, celebrating achievements, and fostering a positive store culture to help team members understand their roles in achieving store goals.

Will I receive training for this position?

Yes, the Area Sales Lead will assist with onboarding, initiate teaching opportunities, and support continued learning for all team members.

Is the job posting comprehensive in detailing the role?

No, the job posting highlights the most relevant responsibilities and requirements but is not all-inclusive, meaning there may be additional duties and qualifications for the role.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities