Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Business Manager

image

Christian Dior Couture

4d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
  • London

AI generated summary

  • You ideally have 3 years in luxury beauty, strong sales, team leadership, product knowledge, client consultation skills, stock and event management experience, and cosmetics application knowledge.
  • You will set team targets, drive sales, coach members, manage stock, build customer relationships, execute events, and ensure compliance with company policies and procedures.

Requirements

  • Ideally, you would have 3 years’ experience in the luxury beauty domain.
  • Expertise in make-up, skincare, and fragrance.
  • Sales Target Setting and Achievement: Ability to set targets for team members and proactively achieve/exceed sales targets.
  • Team Leadership and Coaching: Strong ability to lead, coach, and develop team members.
  • Proactive Selling and Link Selling: Demonstrated skills in proactive selling across product categories to increase ATV and ATU.
  • Product Knowledge and Education: Deep knowledge of Parfums Christian Dior products, their use, and history, with the ability to educate others.
  • Client Consultation and Objection Handling: Proficiency in proposing personalized products and confidently overcoming objections.
  • Product Demonstration: Ability to perform flash make-overs and explain product benefits.
  • Stock Management: Experience in managing stock levels in partnership with Area Managers.
  • Business Growth through Events: Proven ability to proactively grow business through events, appointments, and return bookings.
  • Operational and Administrative Task Management: Ability to ensure all tasks are complete and to a high standard.
  • Merchandise Management: Ensuring visual merchandising is in line with corporate guidelines.
  • Cosmetics and make-up application knowledge.

Responsibilities

  • To set targets for all Team Members in line with Company expectations.
  • To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
  • To lead and coach your team to ensure all Team Members, along with yourself, are aware of and achieve or exceed sales targets.
  • To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
  • To educate and train Team Members on the use and history of Parfums Christian Dior products.
  • To be knowledgeable on all Parfums Christian Dior products and be able to propose personalized products to clients and confidently and appropriately overcome any objections.
  • Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
  • To initiate contact with customers and welcome them both on counter and through traffic stopping.
  • To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.
  • To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels.
  • To proactively grow your business through events, appointments and return bookings.
  • To ensure all operational and administrative tasks are complete and to the best of your ability.
  • To participate in merchandise management and ensure that it is in line with Corporate guidelines.
  • To adhere to all Company procedures and policies, as outlined in the employee handbook.
  • To build relationships with store management and adhere to all store policies and procedures.
  • To carry out any additional duties as directed by the management team.
  • The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.

FAQs

What is the main purpose of the Assistant Business Manager role at Parfums Christian Dior?

The main purpose of the Assistant Business Manager role is to drive and increase business within the Retail department by helping Beauty Consultants achieve their sales targets and ensuring clients receive personalized luxury service.

What experience is required for this position?

Ideally, candidates should have 3 years of experience in the luxury beauty domain.

What are the key responsibilities of the Assistant Business Manager?

Key responsibilities include setting targets for team members, leading and coaching the team, managing stock levels, proactively growing the business, and ensuring all operational and administrative tasks are completed.

What kind of team will the Assistant Business Manager lead?

The Assistant Business Manager will lead and coach a team of Beauty Consultants.

What values does the Assistant Business Manager need to embody?

The Assistant Business Manager should embody values such as creating passionately, crafting together with joy, excelling for ultimate luxury, leading with audacity, cultivating triumphant inclusivity, and committing to re-enchanting the world.

How does the Assistant Business Manager contribute to client service?

The Assistant Business Manager contributes by providing a luxury standard of service, educating team members about products, performing product demonstrations, and initiating contact with customers to enhance their shopping experience.

What skills are necessary for success in this role?

Necessary skills include expertise in make-up, skincare, and fragrance, sales target setting and achievement, team leadership and coaching, proactive selling, product knowledge, client consultation, stock management, and operational and administrative task management.

What opportunities for skills development are available in this role?

Opportunities for skills development include enhancing leadership, people management, and communication skills.

Is inclusivity part of the company culture at Parfums Christian Dior?

Yes, inclusivity is a core principle and is deeply embedded in the company's culture, reflecting the diversity of its clients, talents, and ideas.

What is the recruitment process for this position?

The recruitment process involves submitting an application via the website, an initial review by a recruiter, followed by in-person interviews with the Hiring Manager and Team Leader, which may include a case study.

image

Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.