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Assistant Community Manager

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ZRS Management

Oct 18, 2024

  • Job
    Full-time
    Junior Level
  • Real Estate & Property
    Facilities Management
  • Miami
  • Quick Apply

AI generated summary

  • You must have a valid driver's license, 1+ years in property management, strong computer and leadership skills, and knowledge of management software and marketing. Flexibility for hours is essential.
  • You will collect rent, file evictions, issue lease violations, review applications, audit move-ins, resolve resident issues, assist with leasing, and support property management functions.

Requirements

  • Valid Drivers License
  • 1+ experience in property management or real estate preferred
  • High school diploma a must, post-secondary preferred in units in business, or property management.
  • Demonstrate excellent computer skills, verbal, math, and reasoning skills
  • Demonstrate strong negotiating and sales abilities
  • Possess strong leadership; interpersonal and organization skills
  • Possess effective time management skills and attention to detail
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
  • Knowledge of Internet, Email, and social media as it pertains to marketing of community
  • Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
  • Knowledge of business practices and principles
  • Ability to handle multiple projects and tasks
  • Ability to cope with stress in a composed manner
  • Ability to respect and maintain confidentiality
  • Ability to work independently as well as collaboratively in a team environment.
  • Flexible to work evenings, weekends, and holidays as needed.

Responsibilities

  • Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
  • File evictions when applicable, and be informed of local laws and policies.
  • Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
  • Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
  • Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
  • Ensure that all residents' current and futured scheduled billing is correct.
  • Complete monthly reports in accordance with company guidelines.
  • Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
  • Troubleshoot and resolve resident situations before being escalated to the property manager.
  • Assist with leasing when necessary and take tours.
  • Take escalated service requests and work with the property team to ensure adherence to customer service standards.
  • Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
  • Assist Property Manager with hosting resident functions and maximizing resident renewals.
  • May need to work one weekend a month.

FAQs

What is the primary responsibility of the Assistant Community Manager?

The primary responsibility of the Assistant Community Manager is to motivate and encourage Leasing Consultants in leasing tasks, compile and utilize market information, and prepare for advancement to Property Manager.

Is prior experience in property management required for this position?

While 1+ years of experience in property management or real estate is preferred, it is not strictly required.

What qualifications do I need to apply?

You must have a valid driver's license and a high school diploma; post-secondary education in business or property management is preferred.

What specific tasks will I perform in this role?

You will collect rent, file evictions, issue lease violations, approve applications, audit move-ins, oversee billing, complete monthly reports, and assist with leasing and resident functions.

Are there any particular software skills needed for this position?

Yes, knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, Resman, as well as proficiency in Microsoft Excel and Word is required.

Will I need to work weekends?

Yes, you may need to work one weekend a month.

What benefits are offered with this position?

This position offers competitive pay, health, dental, vision, and life insurance; housing discounts, vacation, paid holidays, and an exceptional 401k plan with employer match, among other benefits.

Is the company committed to diversity and inclusion?

Yes, ZRS Management is committed to creating an inclusive environment for all employees and celebrates diversity.

Are there opportunities for career advancement?

Yes, the position is designed as a career-track opportunity with the potential for advancement to Property Manager.

Is a flexible work schedule required?

Yes, the role requires flexibility to work evenings, weekends, and holidays as needed.

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ZRS Management

Real Estate
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

ZRS Management, LLC (formerly ZOM Residential Services, Inc.) is a Florida Limited Liability Company originally formed in 1991 to manage high quality multifamily communities. In 2010, ZRS Management, LLC became a stand-alone third party management company. Currently ZRS manages over 80,000 units for various institutional clients, partnerships, and individual owners. Our Commitment to Our Clients: • Our Regional Managers will be responsive to your needs as their portfolios will not exceed six assets. • ZRS offers strong support to our on-site teams through our regional marketing, training, and operations professionals. • Our CPA-led accounting department delivers accurate and timely financial reporting with the flexibility to customize reports to any clients'​ needs. • ZRS teams are flexible and can operate various property management software and web-based systems for both apartment assets and condominium associations. • ZRS Management understands that our success is built from the success of our clients; therefore we are committed to your asset as if it was our own. NOTHING BUT OUR COMPLETE, UNDIVIDED ATTENTION.