FAQs
What is the job title for the position at Hilton New York Times Square?
The job title is Assistant Director - Front Office.
What are the working hours required for the Assistant Director of Front Office role?
Full availability is needed for this role.
What is the salary range for the Assistant Director of Front Office position?
The salary range is $85,000 - $90,000 annually.
What benefits does Hilton offer to its employees?
Hilton offers a variety of benefits, including a Go Hilton travel program, access to DailyPay, employee stock purchase program (Hilton Shares), paid maternity and parental leave, educational credentials, flexible shifts, comprehensive health insurance, mental health resources, paid time off, and a 401K plan with company match.
What are the core responsibilities of the Assistant Director of Front Office?
The responsibilities include assisting in the administration of all Front Office operations, monitoring team member performance, overseeing the VIP process, implementing marketing up-selling techniques, resolving guest issues, and recruiting and training team members.
What qualities and attributes is Hilton looking for in candidates for this position?
Hilton seeks candidates who demonstrate hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. Additionally, qualities such as quality, productivity, dependability, customer focus, and adaptability are important.
Is previous experience in a similar role required for this position?
While the specific job description does not detail required experience, prior experience in front office operations or hospitality management is typically expected for this type of role.
What is the culture like at Hilton?
Hilton emphasizes innovation, quality, and success, fostering a diverse and inclusive environment where team members can thrive both personally and professionally.
Is there any training provided for new team members?
Yes, training is part of the recruitment process, and the Assistant Director of Front Office will be responsible for recruiting, interviewing, and training team members.
Can you describe the Hilton work environment?
Hilton Hotels & Resorts promotes a positive work environment focused on delivering exceptional guest experiences, operational excellence, and teamwork. Employees are valued, respected, and encouraged to grow in their roles.