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Assistant Manager

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PANDORA Jewelry

Nov 8

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Southampton

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
  • You will be responsible for the successful running and trading of the store in the absence of the store manager
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development

FAQs

What is the salary for the Assistant Manager position?

The role offers a highly competitive salary along with a monthly bonus of 10% if sales targets are achieved, with the potential of 20% if stretch targets are achieved.

Is there a uniform policy for this role?

Yes, there is a generous annual jewellery uniform allowance that allows you to spend on jewellery to express yourself and your individuality.

What kind of training will I receive?

You will be trained thoroughly in our hand-crafted luxury products to become a Pandora product expert, enabling you to coach and develop your store team effectively.

What type of experience is required for this position?

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. Candidates with backgrounds as senior supervisors or current assistant managers are encouraged to apply.

Are there any additional benefits besides the salary?

Yes, additional benefits include a generous employee discount, access to an online benefits platform with various retail, hospitality, and entertainment discounts, and support through ‘Retail Trust’ for health and wellbeing, financial advice, and legal aid.

What are the main responsibilities of the Assistant Manager?

Main responsibilities include supporting, coaching, and motivating the in-store team, managing retail operations such as stock control and store procedures, and ensuring the successful trading of the store in the absence of the store manager.

How does Pandora support its employees' career progression?

Pandora is committed to providing unforgettable career progression opportunities and invests in its talent to help them grow and achieve their ambitions.

What qualities are you looking for in a candidate?

The ideal candidate should have proven experience in driving sales, a passion for exemplary customer service, strong communication skills, adaptability to changing business needs, a positive attitude, and a well-presented appearance.

Does Pandora encourage diversity in its hiring process?

Yes, Pandora’s recruitment procedures are designed to be transparent and clear to ensure that all candidates have a fair opportunity to demonstrate their competencies and skills, without biases or discrimination.

What is the work environment like at Pandora?

The work environment at Pandora is energizing and ambitious, where employees are empowered to be themselves and equipped to deliver their very best as part of a high-performing team.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.