FAQs
What are the key responsibilities of the Assistant Manager at Carvela?
The Assistant Manager will be responsible for driving sales, ensuring exceptional customer service, and managing team performance to meet KPIs while embodying the luxury and fashion-forward ethos of the brand.
What experience is required for this role?
Applicants should have previous retail management experience and a background with a fashion-forward footwear, accessory, or fashion brand.
What qualities are we looking for in a candidate?
We are looking for a customer service ambassador who is immaculately presented and can effectively drive sales and teamwork.
What benefits are offered to employees?
Benefits include a competitive basic salary, a generous bonus structure, a pension scheme, seasonal shoe offerings, and amazing employee discounts.
Is there room for career progression in this role?
Yes, there are very real opportunities for progression within the company for dedicated and hard-working employees.
How does the company approach diversity and inclusion?
The company is committed to creating an inclusive workplace that values diversity, equality, and inclusion, ensuring all employees can thrive as their authentic selves.
Where is the Carvela store located for this position?
The position is based at the Metro Gateshead location.
What is the company's vision?
The company's vision is to be the world’s leading multi-channel retailer of luxury branded shoes and accessories.

