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Assistant Manager - UK

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Zizzi Restaurants

Aug 4, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level

Requirements

  • - Assistant Manager experience in a similar role
  • - Passion for Italian food and customer service
  • - Strong leadership and team development skills
  • - Ability to manage restaurant operations in the General Manager's absence
  • - Excellent communication and coaching abilities
  • - Drive to achieve financial targets and monitor business performance
  • - Commitment to maintaining high standards and restaurant appearance
  • - Alignment with Zizzi Values: Growth, Individuality, Drive, Togetherness, Fun

Responsibilities

  • When the General Manager is away, you're in charge. Running shifts, managing the team, giving great feedback and ensuring your team bring our culture and values to life.
  • Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same.
  • Become an expert, as well as being hugely passionate about our menu. Italian food is at the heart of what we do, and you'll ensure that only perfect plates of food leave your kitchen.
  • Support the General Manager to make sure you smash your financial targets, and monitor business performance.
  • Take responsibility for making sure the restaurant is always Looking Fabulous.

FAQs

What is the salary for the Assistant Manager position?

The salary for the Assistant Manager position starts from £29,000 per annum plus tronc and benefits.

What benefits do employees receive?

Employees receive 50% off at Zizzi and ASK Italian, free and heavily discounted meals on shift, access to a tronc system for customer rewards, discounts on cinema tickets, travel websites, and more, along with a Company pension contribution.

How many holidays do employees get?

Employees are entitled to 28 days of holiday (pro rata).

What is the Wagestream benefit?

Wagestream allows employees to instantly access their earned wages.

What opportunities for career development are available?

There are plenty of opportunities for employees to develop and progress their careers within the company.

How does the restaurant ensure excellent customer service?

The Assistant Manager will coach the team to live and breathe the key ingredients of the Zizzi customer service journey and celebrate individuality.

What does being in charge of the restaurant mean when the General Manager is away?

When the General Manager is away, the Assistant Manager will run shifts, manage the team, provide feedback, and ensure that the team embodies Zizzi's culture and values.

How does Zizzi value teamwork?

Zizzi emphasizes togetherness, encouraging employees to support one another through challenges and celebrate successes collectively.

What qualities does Zizzi expect from its staff?

Zizzi looks for staff who demonstrate growth, individuality, drive, togetherness, and fun in their work.

Is there support available for employee well-being?

Yes, there is a free Employee Assistance Programme that provides access to GPs and well-being support.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.