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Assistant Shop Manager

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Mind

Oct 29, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community.
  • Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow.
  • With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development.
  • You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What are the main responsibilities of the Assistant Shop Manager?

The Assistant Shop Manager works alongside the Shop Manager and the team to achieve sales and profit targets, ensure excellent shop standards, deliver outstanding customer service, and take full responsibility for the shop's day-to-day running while the Shop Manager is away.

Do I need prior management experience to apply?

No, prior management or supervisor level experience is not required. We value candidates who are passionate about retail, willing to work hard, and eager to learn.

What are the working hours for this position?

The position is part-time, with a total of 21 hours per week.

What benefits do you offer to Assistant Shop Managers?

Benefits include competitive hourly pay, 25 days' paid holiday per year, development workshops and courses, a comprehensive induction programme, a strong commitment to work-life balance, and a 25% staff discount in all Mind shops, among others.

Where is the job located?

The job is located in East Finchley.

What is Mind Retail's mission?

Mind Retail aims to fight for mental health by generating income that supports Mind's mental health services, helping those who experience mental health problems.

Is there an opportunity for personal and professional development?

Yes, there are development programmes and workshops that allow you to take ownership of your personal and professional growth within the role.

How do you promote equality, diversity, and inclusion in the workplace?

We value diversity and are committed to creating an inclusive environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Will I be required to undergo a background check?

Yes, the successful candidate will need to provide references and undergo an enhanced DBS check as part of our commitment to safeguarding and promoting the welfare of our employees and volunteers.

What is the salary range for the Assistant Shop Manager role?

The hourly pay rate ranges from £13.20 to £13.25.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem