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Assistant Store Manager

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The North Face

Jan 18, 2025

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Metzingen

Requirements

  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You are not afraid to take the initiative where your Store Manager is absent. That’s the sign of a great Assistant Store Manager!
  • You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
  • You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity
  • You have excellent written and verbal communication in both German and English
  • You are proficient in the use of MS Office and different POS systems
  • You are flexible when it comes to working weekends, evenings and holidays as necessary
  • On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Responsibilities

  • Driving sales and profitability in synergy with your Store Manager
  • Motivating, mentoring, and coaching sales associates
  • Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
  • Staying on top of core retail operational procedures such as inventory, P&L etc
  • Reporting performance metrics and demonstrate your understanding of KPIs to improve your store results
  • Making sure your store looks great, in line with the brand’s visual merchandising guidelines
  • Providing cover in the store manager’s absence

FAQs

What is the job title for this position?

The job title is Assistant Store Manager (fixed term).

Where is the position located?

The position is located at The North Face team based in Outlet Metzingen.

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include driving sales and profitability, mentoring sales associates, assisting the Store Manager with retail processes, managing inventory and P&L, reporting performance metrics, maintaining store visual merchandising, and providing coverage in the Store Manager's absence.

What qualifications are preferred for this role?

Preferred qualifications include experience in retail management, excellent communication skills in both German and English, proficiency in MS Office and POS systems, and a hands-on mentality.

What type of benefits does this position offer?

Benefits include a competitive salary, an amazing bonus, a pension scheme, staff discounts of 50%, career ownership opportunities, and tailored training programs.

Is experience in retail necessary for this role?

Yes, experience in opening and closing a store and leading a team is necessary for the role of Assistant Store Manager.

What is the work schedule for the Assistant Store Manager?

The work schedule may include weekends, evenings, and holidays as necessary.

What values does the company emphasize for its employees?

The company emphasizes the values of Integrity, Courage, Curiosity, Empathy, and Perseverance.

Is there an opportunity for career growth within the company?

Yes, the company offers career ownership and opportunities to build knowledge and experience across different brands.

How does the company approach diversity and inclusion?

The company strives to foster a culture of belonging based on respect, connection, openness, and authenticity, celebrating the diversity of its associates.

United to move the world forward.

Retail & Consumer Goods
Industry
1001-5000
Employees
1966
Founded Year

Mission & Purpose

The North Face is a leading outdoor apparel and gear company that specialises in high-performance products for outdoor enthusiasts. They offer a wide range of clothing, footwear, and equipment designed for various activities such as hiking, climbing, and skiing. Committed to innovation and sustainability, The North Face aims to provide durable, environmentally friendly products that enable people to explore and enjoy the outdoors. Their purpose is to inspire a global movement of exploration and adventure while protecting the planet.