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Assistant Store Manager

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Claire's

Oct 10, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Madrid
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1 year retail management experience, communication skills, basic computer skills, math understanding, customer service focus, and the ability to lift and stand.
  • You will drive sales, deliver exceptional customer service, manage store operations, ensure effective merchandising, lead team training, and perform ear piercings with provided training.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What are the primary responsibilities of an Assistant Store Manager at Claire’s?

The primary responsibilities include driving sales and profit, delivering excellent customer service, ensuring smooth store operations, maintaining commercial merchandising standards, assisting in team leadership and training, and performing ear piercings once trained.

What qualifications are required for the Assistant Store Manager position?

A high school diploma or equivalent is required, along with a minimum of one year of retail management experience, excellent communication and organizational skills, basic computer skills, and a sound understanding of mathematics.

Is prior experience in ear piercing necessary for this role?

No prior experience in ear piercing is necessary, as full training will be provided.

What skills are essential for success in this role?

Essential skills include excellent verbal and written communication, strong organizational ability, basic computer proficiency, analytical skills for sales reports, and a commitment to delivering great customer service.

Are there physical requirements for the Assistant Store Manager position?

Yes, candidates must be able to stand for scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally, as well as perform tasks that require bending, stooping, and climbing.

Does Claire’s offer opportunities for professional development?

Yes, Claire’s encourages and supports employee development, providing the skills needed for career growth for committed and ambitious individuals.

What type of environment can employees expect at Claire’s?

Employees can expect a fun work environment where all team members are encouraged to wear the company’s products and participate in a collaborative team culture.

Is Claire’s an equal opportunity employer?

Yes, Claire's is committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process.

Will I be required to operate a POS system?

Yes, proficiency in operating a POS system is required for the Assistant Store Manager position.

Does the role of Assistant Store Manager involve working directly with customers?

Yes, delivering an exceptional level of customer service is a key responsibility of the Assistant Store Manager role.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.