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Assistant Store Manager - Aberdeen (40 hours)

Nov 1, 2024

Applications are closed

Job
Full-time
Junior & Mid Level
Customer Relations
Hospitality & Retail
Aberdeen

Requirements

Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
Experience in sharing knowledge to drive behavioural change and develop others.
Decision making and problem-solving skills.

Responsibilities

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day. You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

FAQs

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include motivating the team, providing excellent customer service, filling in for the Store Manager when necessary, recruiting and retaining a diverse store team, coaching team members, and supporting daily business activities.

Is previous experience required for this position?

Yes, prior relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality is required.

What skills are important for this role?

Important skills include people management (communication, motivation, coaching), decision-making, problem-solving, and the ability to share knowledge to drive behavioral change.

What is the working hours for the Assistant Store Manager position?

The position is for 40 hours per week.

What benefits do employees receive at Rituals?

Employees receive training and development opportunities, a competitive bonus scheme, employee discounts, wellbeing initiatives, and participation in company and team events.

Can I grow my skills while working as an Assistant Store Manager?

Yes, the role offers opportunities to grow your skills every day through training, coaching, and hands-on experience in management and team leadership.

How does Rituals promote a positive work culture?

Rituals promotes a culture of trust based on positive and constructive feedback, encouraging teamwork, and fostering a supportive environment among employees.

What qualities are you looking for in an Assistant Store Manager?

We are looking for someone who is high on energy, low on ego, humorous, inspiring, and performance-oriented, with a strong ability to encourage others and reach sales goals.

Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics

Industry

5001-10,000

Employees

2000

Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!