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Assistant Store Manager- Stratford Westfield

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Claire's

Nov 5, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1+ year in retail management, strong communication and math skills, customer service focus, ability to analyze sales, and comfort with physical tasks and POS systems.
  • You will drive sales, deliver excellent customer service, manage store operations, ensure effective merchandising, lead team training, and perform ear piercings with provided training.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What are the main responsibilities of the Assistant Store Manager at Claire's?

The main responsibilities include driving sales and profit targets, delivering customer service, managing store operations, ensuring commerciality through effective merchandising, and assisting in team leadership and training.

What kind of environment can I expect while working at Claire's?

Claire's offers a fun and supportive work environment that encourages all store members to wear the product and supports employee development.

Is previous retail management experience required for this position?

Yes, a minimum of one year of retail management experience is required for the Assistant Store Manager role.

What qualifications do I need to apply for the Assistant Store Manager position?

A high school diploma or equivalent is required, along with strong communication and organizational skills, basic computer skills, and a sound understanding of mathematics.

Will I receive training for ear piercing?

Yes, full training will be provided for ear piercing as part of the role.

What physical abilities are required for this job?

The position requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, and climbing ladders or step stools.

How does Claire's approach diversity and inclusion in hiring?

Claire's is committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups, including individuals with disabilities. They provide accommodations throughout the recruitment process upon request.

What skills are important for succeeding in this role?

Important skills include excellent communication, problem-solving abilities, sales report analysis, customer service understanding, and basic computer proficiency.

What is Claire's core customer demographic?

Claire's core customers range from children to young women, with products catering to various moods, attitudes, and styles, including feminine, unique, and trendy options.

Will I need to operate a POS system?

Yes, familiarity with operating a POS system is required for the Assistant Store Manager role.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.