Logo of Huzzle

Home

Matches

Explore

Manage

Associate, HR Operations Benefits

image

Travelers

Jan 9, 2025

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Saint Paul

Requirements

  • Bachelor’s Degree in Human Resources or related preferred.
  • 1 year of HR or equivalent customer service experience preferred.
  • Experience with Workday preferred.
  • Experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred.
  • Customer service oriented, verbal and written communication skills, results driven, excellent organization, and prioritization skills.
  • High school degree or equivalent required.

Responsibilities

  • Understands and applies concepts of HR policies, practices, and technology to effectively provide guidance and resolutions to internal and external customers.
  • Responsible for routine data entry and case support.
  • Handles various customer transactions to ensure timely and accurate results (i.e. paycheck, benefits, and HR data).
  • Researches, analyzes and resolves issues utilizing various HR technologies and internal reference materials.
  • Tracks all inquiries and escalates to other areas across HR to provide resolution as needed.
  • Maintains accurate documentation of all questions/concerns from internal and external customers.
  • Understands and follows all policies and procedures.
  • Perform other duties as assigned.

FAQs

What is the job title for this position?

The job title for this position is Associate, HR Operations Benefits.

What are the key responsibilities of the Associate, HR Operations Benefits?

Key responsibilities include understanding and applying HR policies, handling data entry and customer transactions, researching and resolving issues, tracking inquiries, maintaining documentation, and performing other assigned duties.

Is a degree required for this position?

A high school degree or equivalent is required, and a Bachelor's Degree in Human Resources or a related field is preferred.

How much experience is preferred for candidates applying for this role?

At least 1 year of HR or equivalent customer service experience is preferred.

What is the salary range for this position?

The salary range for this position is $38,200.00 - $63,000.00 annually.

What benefits are offered to employees?

Employees are offered health insurance, retirement plans with company matching, a minimum of 20 days Paid Time Off annually, a wellness program, and opportunities for volunteer involvement.

What technology experience is preferred for this role?

Experience with Workday and Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) is preferred.

What is the nature of the training for this position?

This position is a trainee role, and completing training is necessary for consideration of advancement to the next level.

How does Travelers support employee wellness?

Travelers offers a wellness program that includes tools, discounts, resources for achieving wellness goals, mental health support, and access to professional counseling services.

Is there a specific program for community involvement?

Yes, Travelers encourages community involvement through its Matching Gift and Volunteer Rewards program, allowing employees to give back to charities of their choice.

image

Travelers

Travelers – taking care of our customers, communities and each other.

Finance
Industry
10,001+
Employees
1853
Founded Year

Mission & Purpose

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.