FAQs
What is the primary responsibility of an Associate Loan Documentation Processor at Wells Fargo?
The primary responsibility is to prepare loan documents for review, review completed loan packages against system data, and correct errors in loan packages.
What are the required qualifications for this position?
The required qualifications include 6+ months of experience in customer service, loan administration, collections, or a sales environment, or equivalent demonstrated through work experience, training, military experience, or education.
What are the working hours for this role?
The shift time for this role is from 5:30 PM to 2:30 AM.
Who will I receive direction from as an Associate Loan Documentation Processor?
You will receive direction from the Loan Documentation supervisor and will escalate questions and issues to more experienced individuals.
Is there an emphasis on diversity and inclusion in the hiring process?
Yes, Wells Fargo values diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates regardless of various protected characteristics.
Will I have opportunities for process improvement in this role?
Yes, you will be expected to identify ways to improve individual work processes within established procedures.
Is there support available for applicants with disabilities?
Yes, accommodation for applicants with disabilities is available upon request during the recruitment process.
What should I know about the company's drug and alcohol policy?
Wells Fargo maintains a drug-free workplace and has a Drug and Alcohol Policy that all employees are expected to adhere to.
Can I expect to interact with my team in this role?
Yes, you will interact with the immediate Loan Documentation team on basic information related to the routine loan documents review process.
Is this position primarily operational or administrative?
This position involves both routine administrative and operational tasks related to loan documentation.