FAQs
What is the primary focus of the Associate Manager Customer Supply Chain role?
The primary focus of this role is to manage operations for the Reese’s brand in the European markets, ensuring the smooth running of supply chain processes from order through to delivery and working on strategic improvement projects.
What key responsibilities does this position entail?
Key responsibilities include managing orders and delivery for the Europe region, delivering sales performance reporting, coordinating with planning teams, maintaining communication with customers, managing operations with co-manufacturers and co-packers, optimizing supply, and managing slow-moving and obsolete stocks.
What skills are required for this position?
Required skills include strong communication and stakeholder management, analytical skills, a proactive attitude, flexibility, a solid understanding of supply chain principles, business acumen, proficiency in Microsoft Excel, and exposure to the S&OP process.
What level of education is preferred for this role?
A preferred bachelor’s degree or above is required, with a preference for candidates holding business degrees, although other degrees are welcome too.
How many years of experience are required for this position?
Candidates should have at least 1-3 years of working experience, preferably in the FMCG industry, though this is not mandatory.
What type of career growth can I expect in this role?
This role offers the opportunity to grow within the supply chain team, and candidates with a genuine interest in building a career in supply chain will find ample opportunities for career development.
What kind of team environment can I expect?
You will join a dynamic, diverse, and high-energy team that values positivity and collaboration, with a spirit of entrepreneurship and support in the London office.
Will I have the opportunity to work with cross-functional teams?
Yes, you will have exposure to and be able to learn key business practices across various functions such as Supply, Commercial, Finance, and Marketing.
What is the significance of this role in achieving business goals?
This role is critical for achieving business goals by building strong collaborative relationships, ensuring operational efficiency, and continuously improving processes that directly impact gross sales performance in the region.
Is there an emphasis on continuous improvement in this role?
Yes, there is a strong emphasis on continuous improvement, including ideating and managing supply optimization projects.

