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Associate Manager Customer Supply Chain Europe

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Logistics
  • London

AI generated summary

  • You need strong communication and analytical skills, a proactive mindset, supply chain understanding, Excel proficiency, flexibility for global collaboration, and a desire to grow in the field.
  • You will manage orders, monitor sales performance, ensure production aligns with customer needs, optimize supply chains, and address inventory issues for efficient operations.

Requirements

  • Strong communication skills with evidence of stakeholder management internally and externally, at many levels.
  • A “can do” attitude and proactive approach to finding solutions with the ability to work independently.
  • Strong analytical skills and attention to detail.
  • Ability to prioritise and manage a varied workload under pressure.
  • Willingness to learn and seek out innovative and creative solutions.
  • Flexible mindset – this role will have global stakeholders across many time zones.
  • Understanding of supply chain principles and concepts.
  • Business and commercial acumen and understanding of P&L.
  • Highlight proficient in Microsoft Excel.
  • Exposure to the S&OP process.
  • Education: Preferred bachelor’s degree or above holder. Preference for candidates with business degrees, but other degrees welcome too.
  • Experience: At least 1-3 years working experience (FMCG industry a plus, but not mandatory).
  • Must have excellent skills in Microsoft Excel.
  • Desire to build a career in Supply Chain – we’re looking for someone who can grow within the SC team. A genuine interest in this career path is an important pre-requisite for this role.

Responsibilities

  • Manage all orders for the Europe region, with the support of an order management team, to ensure OTIF delivery.
  • Manage and deliver reporting on regional gross sales performance, ensuring targets are hit and changes are communicated throughout the business.
  • Communicate with the planning teams to ensure production and shipments are planned in line with customer requirements.
  • Lead robust and timely communication flow with customers for all supply chain related topics, managing operational meetings and data flow for order tracking.
  • Respect customer replenishment metrics when discussing the forecast, taking inventory levels, freshness requirements, container utilization, production MOQs, etc. into consideration.
  • Monitor forecast accuracy for key customers, ensuring KPI is met and there is minimal supply impact from forecast deviation.
  • Manage operations with co-manufacturers and co-packers in the network, ensuring POs are placed and managed through with all sites to ensure OTIF delivery of stock to customer.
  • Manage interdependencies between business opportunities and operational plans to achieve deliverables.
  • Ideate and manage supply optimisation projects, always working with a continuous improvement mindset.
  • Manage slow moving and obsolete stocks, ensuring wastage is kept to a minimum.

FAQs

What is the primary focus of the Associate Manager Customer Supply Chain role?

The primary focus of this role is to manage operations for the Reese’s brand in the European markets, ensuring the smooth running of supply chain processes from order through to delivery and working on strategic improvement projects.

What key responsibilities does this position entail?

Key responsibilities include managing orders and delivery for the Europe region, delivering sales performance reporting, coordinating with planning teams, maintaining communication with customers, managing operations with co-manufacturers and co-packers, optimizing supply, and managing slow-moving and obsolete stocks.

What skills are required for this position?

Required skills include strong communication and stakeholder management, analytical skills, a proactive attitude, flexibility, a solid understanding of supply chain principles, business acumen, proficiency in Microsoft Excel, and exposure to the S&OP process.

What level of education is preferred for this role?

A preferred bachelor’s degree or above is required, with a preference for candidates holding business degrees, although other degrees are welcome too.

How many years of experience are required for this position?

Candidates should have at least 1-3 years of working experience, preferably in the FMCG industry, though this is not mandatory.

What type of career growth can I expect in this role?

This role offers the opportunity to grow within the supply chain team, and candidates with a genuine interest in building a career in supply chain will find ample opportunities for career development.

What kind of team environment can I expect?

You will join a dynamic, diverse, and high-energy team that values positivity and collaboration, with a spirit of entrepreneurship and support in the London office.

Will I have the opportunity to work with cross-functional teams?

Yes, you will have exposure to and be able to learn key business practices across various functions such as Supply, Commercial, Finance, and Marketing.

What is the significance of this role in achieving business goals?

This role is critical for achieving business goals by building strong collaborative relationships, ensuring operational efficiency, and continuously improving processes that directly impact gross sales performance in the region.

Is there an emphasis on continuous improvement in this role?

Yes, there is a strong emphasis on continuous improvement, including ideating and managing supply optimization projects.

Engineering & Construction
Industry
10,001+
Employees
1894
Founded Year

Mission & Purpose

The Hershey Company is headquartered in Hershey, Pa., and is an industry-leading snacks company known for bringing goodness to the world through its iconic brands, remarkable people and enduring commitment to help children succeed. Hershey has approximately 17,000 employees around the world who work every day to deliver delicious, quality products. The company has more than 90 brands around the world that drive more than $8 billion in annual revenues, including such iconic brand names as Hershey's, Reese's, Kit Kat®, Jolly Rancher, Ice Breakers, SkinnyPop, and Pirate's Booty. For more than 125 years, Hershey has been committed to operating fairly, ethically and sustainably. Hershey founder, Milton Hershey, created the Milton Hershey School in 1909 and since then the company has focused on helping children succeed.

Benefits

  • HEALTH

    Medical Plans (Three Options), Health Reimbursement Account (HRA), Health Savings Account (HSA), Healthcare & Dependent Care Flexible Spending Accounts (FSAs), Telemedicine Prescription Drug Coverage, Dental Plan, Vision Plan, Short-Term & Long-Term Disability, Well-Being Incentive, Onsite Fitness Center / Organized Recreational Activities Highmark Atlas Navigation (Concierge Program),

  • WEALTH

    Compensation / Pay Recognition, Competitive Base Salary, Internal Incentive Compensation, One Hershey Incentive Program (OHIP), Manufacturing Incentive Plan (MIP), Sales Incentive Plan, Retirement – 401(k) Plan, Budgeting Services, Student Loan Refinancing, Personal Loan Refinancing, Tuition Reimbursement