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Associate Market Manager (12-Month Fixed-Term Contract)

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Expedia Group

Jan 10, 2025

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Milan

AI generated summary

  • You should have 1-2 years of account management experience, be fluent in Italian and English, excel in organization and problem-solving, and effectively communicate and build relationships.
  • You will onboard hotel partners, build relationships, optimize product listings, secure inventory and promotions, promote marketing tools, and achieve KPI targets.

Requirements

  • 1-2 years' experience, some account management/sales experience is preferred
  • Proficiency in Italian and English
  • Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by leadership team
  • Organization and time management skills, rigor, attention to details
  • Proven follow-up/persistence when facing challenging situations
  • Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
  • Sincere relationship builder; earns the confidence of others and sustains strong partnerships based on mutual support through a collaborative style
  • Demonstrates problem solving skills
  • Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the data
  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
  • Ability to effectively communicate to various levels and through a variety of communication channels
  • Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
  • Help other team members acquire skills or achieve targets/goals

Responsibilities

  • Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process
  • Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)
  • Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
  • Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs
  • Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
  • Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of:
  • Unique market insights (partner reports, competitive data, key performance drivers)
  • Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
  • Marketing and merchandising opportunities
  • Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
  • Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
  • Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership
  • Other reasonable duties, as assigned

FAQs

What is the duration of the contract for the Associate Market Manager position?

The contract for the Associate Market Manager position is a fixed-term contract for 12 months.

What are the primary responsibilities of an Associate Market Manager?

The primary responsibilities include building and expanding a portfolio of hotel partners, developing strong partner relationships, optimizing hotel products on Expedia's sites, securing additional inventory during high demand periods, and promoting Expedia's suite of tools and resources to hotel partners.

Is experience in account management or sales required for this position?

While not strictly required, 1-2 years of account management or sales experience is preferred for the Associate Market Manager role.

What languages are required for this position?

Proficiency in Italian and English is required for the Associate Market Manager position.

What skills are important for success in this role?

Important skills include organization and time management, problem-solving abilities, effective communication, and the ability to build sincere relationships with partners.

Will the Associate Market Manager need to work independently or in a team?

The Associate Market Manager will need to work both independently and as a strong team player, always seeking to improve team and organizational performance.

Are there any specific tools or platforms that the Associate Market Manager will use?

Yes, the Associate Market Manager will utilize various tools including Expedia Partner Central, Connectivity solutions like Expedia Quick Connect, and revenue management tools.

What kind of benefits does Expedia Group offer to its employees?

Expedia Group offers a full benefits package that includes travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources.

How does Expedia Group handle accommodation requests for applicants?

Applicants needing assistance with any part of the application or recruiting process due to a disability or other conditions can reach out to the Recruiting Accommodations Team through the Accommodation Request.

What recognition has Expedia Group received as an employer?

Expedia Group has been named a Best Place to Work on Glassdoor in 2024 and recognized for its award-winning culture by organizations like Forbes, TIME, and Disability:IN.

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Expedia Group

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement