Associate Product Manager

Thomson Reuters

Oct 30, 2024

Applications are closed

Job
Full-time
Junior Level
Business, Operations & Strategy
Product
Toronto

Requirements

At least 1-2 years of experience in Product Management.
Ability to work with large teams.
Strong written and oral communication skills are a must.
A highly logical thinker who can work in a team and a cross-functional environment.
Highly self-directed and enthusiastic about showing initiative.
In-depth knowledge of Scrum and Agile Software Development Methodology.
Working knowledge of product development architecture.
Knowledge of Atlassian products like JIRA and Confluence is a must.
Strong analytical and problem-solving skills with great attention to detail.
Strong MS Office Skills.
Technical background is a plus.

Responsibilities

Own the requirements walkthrough, sprint refinement, and story mapping sessions. Define sprint goals.
Guide the juniors to translate conceptual customer requirements into functional requirements in a clear manner that is complete, consistent, comprehensible, feasible, flexible, and conforms to standards.
Create complex use cases, process models, flowcharts, and decision tables to provide direction to engineers and/or project teams.
Ensure completeness of the written requirements in the format of business requirements documents (BRDs) and user stories with acceptance criteria (Scrum).
Research, review, and analyze the effectiveness and efficiency of the existing requirements-gathering processes and develop strategies to enhance them.
Manage and track the status of requirements throughout the project lifecycle; redefine as necessary.
Review survey and interview results by working closely with the UI/UX team and ensure the requirements are developed with the customer-first approach.
Collect feedback from Sales, Success, and Support teams on upcoming and newly released features.
Communicate changes, enhancements, and modifications of business requirements through written documentation to all stakeholders.
Sign off on all QA test cases and monitor the results.
Participate in the bug triage process and prioritize the issues for the engineering teams to fix.
Ensure completeness of the UAT test cases, conduct, and monitor UAT progress along with bug fixes, update project status in JIRA, and assist the Product Owner in signing off for production release.
Perform competitive analysis and channel the gaps into product backlog items and initiatives.
Participate in Scrum team retrospectives to improve internal processes.
Collaborate with support teams to resolve support tickets.
Closely work with engineers and QA to resolve product bugs.
Closely work with Technical Writers to document help articles, release notes, and FAQs for upcoming releases.
Mentor juniors to foster a positive environment and facilitate retention and engagement.
Organize and prioritize a multitude of responsibilities and deadlines.
Ability to regularly participate in international meetings remotely (can be in the morning and/or evening).
Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer.

FAQs

What is the primary focus of an Associate Product Manager at Thomson Reuters?

The primary focus is to use a customer-first approach to collaborate with cross-functional stakeholders to gather requirements, conduct research, and deliver user experiences that meet customer and market needs.

What are the key responsibilities of an Associate Product Manager?

Key responsibilities include owning requirements walkthroughs, creating use cases and process models, managing requirements throughout the project lifecycle, conducting competitive analysis, and mentoring junior team members.

What qualifications are required for this role?

Candidates should have at least 1-2 years of experience in Product Management, strong communication skills, knowledge of Scrum and Agile methodologies, and familiarity with Atlassian products like JIRA and Confluence.

Is technical knowledge necessary for this position?

While not required, a technical background is considered a plus for the Associate Product Manager role.

What kind of work environment does Thomson Reuters offer?

Thomson Reuters offers a hybrid work model, allowing employees to work both remotely and in the office (2-3 days per week, depending on the role).

How does Thomson Reuters support employee well-being?

The company provides comprehensive benefit plans, flexible vacation, mental health days off, wellness resources, and a subscription to the Headspace app, among other well-being initiatives.

Are there opportunities for professional growth at Thomson Reuters?

Yes, employees have access to LinkedIn Learning, internal Talent Marketplace projects, and networking opportunities to foster personal and professional development.

What is the company's commitment to diversity and inclusion?

Thomson Reuters is globally recognized for its commitment to equality, diversity, inclusion, and provides a flexible work environment that celebrates all individuals.

How often will an Associate Product Manager interact with customers?

The role involves regular interaction with both offshore and onshore customers to gather requirements and feedback, ensuring that we meet customer needs effectively.

What resources does Thomson Reuters provide for social impact initiatives?

The company has employee-driven Business Resource Groups, two paid volunteer days annually, and engages in various Environmental, Social, and Governance (ESG) initiatives for local and global impact.

Thomson Reuters

Entertainment & Media

Industry

10,001+

Employees

2008

Founded Year

Mission & Purpose

Thomson Reuters is the world’s leading provider of news and information-based tools to professionals. Our worldwide network of journalists and specialist editors keep customers up to speed on global developments, with a particular focus on legal, regulatory and tax changes. Our customers operate in complex arenas that move society forward — tax, law, compliance, government, media. In a disruptive digital age, we help professionals reinvent themselves. Thomson Reuters shares are listed on the Toronto and New York Stock Exchanges (symbol: TRI).