Associate Registrar, Student Advising and Engagement (TERM - 20 Months )

University of Toronto

Oct 23, 2024

Applications are closed

Job
Full-time
Senior Level
People, HR & Administration
Education & Teaching
Toronto

Requirements

Bachelor's degree or acceptable equivalent combination of education and experience. Master's degree preferred.
Minimum five years’ experience in undergraduate and/or graduate student academic advising on program and course requirements in a university setting.
Experience advising undergraduate and graduate students on financial aid and award matters.
Experience assessing petitions and/or appeals.
Demonstrated experience in interpreting and applying complex academic policies and procedures to a variety of complex and/or unusual situations and problems.
Experience in academic success programming; designing, delivering and evaluating student experience initiatives, programs and events, including targeting students at-risk.
Experience in facilitating partnerships with constituents from a variety of institutional functional areas (students, student leaders, student societies, staff, faculty, administration).
Experience recruiting, training and mentoring student staff.
Experience with evaluation and research tools, and demonstrated ability to analyze and synthesize data.
Extensive knowledge and practical application of student development and learning theory.
Strong computer skills including Microsoft Windows, Word, Excel; Demonstrated knowledge and proficiency with a student information system (such as ROSI – Repository of Student Information), eMarks, Symplicity and Degree Explorer essential.
Demonstrated leadership skills; Strong team player with an ability to take direction and initiative when needed.
Highly developed planning, organizational and analytical skills with a strong attention to detail.
Superb interpersonal, listening, and communication skills (verbal and written) for fostering student development and resolving conflict.
Ability to work well and address challenges with diverse groups from the public, students, staff, faculty members and external offices.
Excellence in managing projects through effective setting of priorities; creative problem solving skills; ability to initiate independent collaborations.
Excellent judgment; strong reliability; demonstrated ability to exercise tact, discretion and sensitivity to confidential matters with knowledge of FIPPA policies and procedures.
Strong customer service and student success orientation.
Demonstrated ability to handle a heavy workload and meet deadlines.
Ability to work overtime and evenings during peak times.

Responsibilities

Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
Assessing petitions and/or appeals and determining which claim(s) can be resolved immediately and which requires committee review
Interpreting academic regulations, program and degree requirements
Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
Developing and implementing student retention plans that support strategic objectives
Liaising with students and faculty to coordinate program activities
Facilitating educational workshops and seminars
Keeping well-informed on University programs, policies and procedures

FAQs

What is the duration of the Associate Registrar position?

The position is a term role lasting for 20 months, from the date of hire until October 30, 2026.

What are the primary responsibilities of the Associate Registrar?

The Associate Registrar is responsible for advising students on academic and financial matters, assessing petitions and appeals, interpreting academic regulations, developing student engagement programs, and facilitating educational workshops, among other tasks.

What qualifications are required for this position?

A Bachelor's degree (Master's preferred) and a minimum of five years of experience in student academic advising, along with experience in financial aid advising, petition assessment, and student development are required.

Is prior experience with student information systems important for this role?

Yes, experience with student information systems, such as ROSI, eMarks, Symplicity, and Degree Explorer, is essential for this position.

Will the Associate Registrar work with both undergraduate and graduate students?

Yes, the Associate Registrar will provide guidance and counseling to approximately 1,100 undergraduate and graduate students from various programs.

What kind of work environment does this position offer?

The position is currently eligible for a hybrid work arrangement, following the University of Toronto’s Alternative Work Arrangements Guideline.

Are there opportunities for professional development in this role?

Yes, the role involves engaging with academic success programming and initiatives, which may provide opportunities for professional growth and development in student advising and engagement.

Are there any specific skills needed for this position?

Candidates should have strong interpersonal, organizational, analytical, and problem-solving skills, as well as the ability to manage projects and work collaboratively with diverse groups.

Is there a focus on diversity and inclusion in the hiring process?

Yes, candidates from Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity-deserving groups are encouraged to apply, and their lived experience will be taken into consideration.

What is the salary range for the Associate Registrar position?

The salary is set at USW Pay Band 15, starting at $95,627 with an annual step progression to a maximum of $122,290.

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Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters. We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence. The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.