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Associate Technical Consultant Cardiac Ablation Solutions

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Medtronic

Sep 14, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Engineering
    Healthcare
  • Milan
    Remote
  • Quick Apply

AI generated summary

  • You need a degree in Engineering or Life Sciences, strong teamwork and relationship skills, flexibility for varying schedules, IT knowledge, and Cardiac Electrophysiology experience.
  • You will provide clinical support, conduct product demos, train staff, engage with healthcare professionals, troubleshoot systems, and document activities in CRM tools.

Requirements

  • Degree in Engineering, Life Sciences, Biology, or another relevant qualification.
  • Proven ability to collaborate effectively in a team environment and work independently when needed.
  • Strong relationship-building skills, able to engage with a variety of professionals in a fast-paced, high-pressure setting.
  • Flexibility to accommodate varying work schedules, including weekend shifts when required, with solid IT knowledge and technical understanding.
  • Experience in Cardiac Electrophysiology and knowledge of a second language will be considered a plus.

Responsibilities

  • Coordinate and implement support activities for customers, providing clinical and technical expertise through case support, product demonstrations, and the installation and maintenance of company products.
  • Serve as the CAS mapping/navigation expert, training new mappers and representing clinical/technical data at congresses or customer meetings.
  • Develop and maintain a high level of clinical knowledge to engage in deep clinical and scientific discussions with healthcare professionals.
  • Provide sales personnel with the technical information needed for product demonstrations.
  • Conduct on-site education and consulting, fostering and maintaining strong relationships with healthcare professionals.
  • Document activities and updates in our CRM tool (such as SFDC Lightning or ServiceMax).
  • Manage first-line troubleshooting of CAS mapping/navigation systems, and relay relevant information to the technical department.

FAQs

What is the main role of the Associate Technical Consultant in Cardiac Ablation Solutions?

The main role is to provide in-OR support, facilitate the adoption of innovative technologies, and help clinicians unlock the full potential of Medtronic products during procedures.

Is travel required for this position?

Yes, traveling is required for this role, and the ideal candidate should be based in Northern-East Italy, preferably in Modena or Verona.

What kind of expertise is expected from the Associate Technical Consultant?

The consultant is expected to provide clinical and technical expertise, coordinate support activities, conduct product demonstrations, and manage troubleshooting for CAS mapping/navigation systems.

What qualifications are required for this position?

A degree in Engineering, Life Sciences, Biology, or another relevant qualification is required, along with proven collaboration skills and relationship-building abilities.

Are there any specific working hours for this job?

Yes, the role requires flexibility to accommodate varying work schedules, including weekend shifts when necessary.

Is experience in Cardiac Electrophysiology important for this position?

Yes, experience in Cardiac Electrophysiology is considered a plus for candidates applying for this position.

What tools or software might the Associate Technical Consultant need to use?

The consultant may need to document activities and updates in CRM tools such as SFDC Lightning or ServiceMax.

What benefits does Medtronic offer to its employees?

Medtronic offers a competitive salary and a flexible benefits package, along with various resources and competitive compensation plans designed to support employees at every career and life stage.

What is Medtronic's mission?

Medtronic's mission is to alleviate pain, restore health, and extend life, uniting a global team to address challenging health problems.

Is knowledge of a second language advantageous for this position?

Yes, knowledge of a second language is considered a plus.

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Medtronic

Engineering the extraordinary

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Medtronic is a global medical technology company that designs, manufactures, and markets a wide range of medical devices and therapies. The company's products and solutions cover a broad spectrum of healthcare areas, including cardiac and vascular therapies, diabetes management, neurological and spinal treatments, surgical technologies, and more. Medtronic's ultimate mission is to improve the lives of patients around the world by advancing medical innovation, providing life-saving and life-enhancing solutions, and transforming the way healthcare is delivered. Their purpose is to alleviate pain, restore health, and extend the lives of patients through cutting-edge medical technologies, personalised therapies, and continuous research and development. With a commitment to delivering quality and affordable healthcare solutions, Medtronic seeks to make a positive impact on patients, healthcare professionals, and healthcare systems worldwide.