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Audio Visual Sales Manager

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Encore

17d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have a BS/BA or 1+ years of relevant experience, 1 year in tech/hospitality sales, and strong communication skills. Audiovisual sales experience and technical aptitude are preferred.
  • You will drive sales, prepare proposals, collaborate with vendors, maintain customer relationships, manage CRM data, ensure service quality, and stay updated on products and technology.

Requirements

  • · BS/BA or 1+ years of Encore or equivalent experience preferred
  • · 1 year technology sales or hospitality experience preferred
  • · Prior sales experience in audiovisual is a plus
  • · Knowledge of hospitality industry and sales processes preferred
  • · Technical aptitude and computer proficiency required
  • · Strong written and verbal communication skills

Responsibilities

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

FAQs

What is the salary range for the Audio Visual Sales Manager position?

The salary range for the Audio Visual Sales Manager position is £40,000 - £45,000, depending on experience.

What are the key responsibilities of the Audio Visual Sales Manager?

The key responsibilities include driving revenue generation, managing relationships with customers and venue personnel, and maintaining sales accountability through an accurate pipeline and CRM system.

What qualifications are preferred for this position?

Preferred qualifications include a BS/BA or 1+ years of Encore or equivalent experience, 1 year of technology sales or hospitality experience, and prior sales experience in audiovisual.

Is prior experience in the audiovisual field required?

While prior sales experience in audiovisual is a plus, it is not a strict requirement for the role.

How does the company support the sales process?

The company supports the sales process by utilizing Encore’s sales methodology, providing collaboration with vendors and other departments, and ensuring timely preparation and presentation of quotes and proposals.

What competencies are important for this role?

Important competencies include delivering world-class service, safety consciousness, action orientation, being tech-savvy, and effective communication.

Who does the Audio Visual Sales Manager report to?

The Audio Visual Sales Manager reports to either a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

Will the Audio Visual Sales Manager attend customer meetings?

Yes, the Audio Visual Sales Manager is expected to attend customer meetings to understand their goals and address their questions, concerns, and challenges.

What tools are used to maintain customer information?

Customer information is maintained using the Customer Relationship Management (CRM) system.

What is the work location for this position?

The work location for the Audio Visual Sales Manager position is London, UK.

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Encore

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.