Automotive Back Parts Window Associate - Burlington

Canadian Tire

Aug 9, 2024

Applications are closed

Job
Full-time
Entry & Junior Level
Burlington

Requirements

Demonstrated automotive subject matter knowledge and interest
Basic math and typing skills
Good working knowledge of automotive parts lookup system
Experience in a similar role, in a Canadian Tire store or Auto Service Centre, is considered an asset
Certified in transportation of dangerous goods training would be an asset
Ability to serve customers in a professional manner and to inspire their confidence and trust
Detail-oriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes
Ability to work effectively in a fast-paced, customer-focused environment
Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals
Ability to plan and organize daily tasks
Effective written and oral communication skills
Ability to multitask, adapt and cope with challenging and changing situations
High-School or Equivalent

Responsibilities

Responds to and handles internal and external customer inquiries, requests and concerns in a timely manner.
Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Licensed Automotive Technicians.
Serves Licensed Automotive Technicians and processes their requests for parts and tires.
Liaises with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
Sources and orders automotive parts, shop supplies and products through authorized suppliers.
Quotes parts and tire pricing and availability.
Maintains and controls accuracy of inventory, including shop specialty tools.
Tests and fills batteries. Tests starters and alternators. Operates the battery filling station as per training received.
Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
Stocks shelves in storage display areas.
Processes returns, warranties and castings as required.

FAQs

What is the job title for this position?

The job title is Automotive Back Parts Window Associate.

Where is this job located?

This position is located in Burlington at a Canadian Tire store.

What are the main responsibilities of the Automotive Back Parts Window Associate?

The main responsibilities include responding to customer inquiries, sourcing and providing parts for repairs, maintaining inventory accuracy, processing orders, and liaising with Automotive Service Centre staff.

What skills are required for this position?

Required skills include automotive knowledge, basic math and typing skills, effective communication skills, attention to detail, and the ability to work in a fast-paced, customer-focused environment.

Is prior experience required for this role?

Experience in a similar role is considered an asset, particularly in a Canadian Tire store or Auto Service Centre.

What are the working hours for this position?

The working hours are Monday to Friday, 8 am to 6 pm, with occasional weekend shifts.

What physical demands are associated with the role?

The role requires standing/walking for 8 hours and the ability to lift and carry merchandise items of varying weight.

Are there potential career advancement opportunities in this position?

Yes, potential career advancement opportunities include Service Advisor, Department Manager, Warehouse Manager, and Service Manager.

Does this position offer employee benefits?

Yes, the position offers a competitive compensation and benefits package, including employee shopping discounts, flexible work hours, and learning and development opportunities.

Will I need to undergo a background check for this job?

Yes, as a condition of employment, this position may be subject to the successful completion of a background check and employment verification.

Is there a requirement for certification in transportation of dangerous goods?

While it's not mandatory, being certified in transportation of dangerous goods would be considered an asset.

Canadian Tire

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward We proudly provide customers from coast to coast with innovative products and services. From winter snow to summer sun, We Are Here to Make Life in Canada Better.